the farm supply duracoat coating destroyed counters floor copiague, New York

We opened a new store and had to finish the floors with a coating, at the same time we built a butcher block counter out of wood.  I looked on the internet for a clear coating such as thick bar top coating and found a component called the farm supply who had a coating called Duracoat.  I called and spoke to Judy and she assured me that this is what you want,clear,hard non cracking.  I purchased 4 gallons of clear and 2 gray with colored chips for the floor.  After applying to the counter top and the floor it looked as if urine was on it,yellow and crackling.  I called and spoke to Judy and was assured that this was common and in 4 weeks it would clear.  After 4 weeks it hadn't and called again and was told give it 6 weeks so I did still no change.  We had to open the store and the floor had to be right.  I called back and told them about the problem and said just replace the undercoat of gray and chips. I will eat the counter top although memorbila was destroyed that was placed under the coating.  I was told that would not help and hung up.  I went to the BBB and it was in the hands of their attorney.  I never wanted to litigate, just gray undercoating and chips to re-do the floor with no clear.  The counter I would sand down and re-coat with another product.  Owning a gun store I found that this product is being used on gun barrels as a protector.  We have had two customers come in with complaints that the coating was sticky yellow and not dry.  To this day I have not been able to resolve this issue as they hear my name when I call and Judy hangs up. Again all I wanted was replacement of the undercoat. The price was 99 dollars a gallon. Beware of this huge company.
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