- Report: #949774
Complaint Review: the florida organic mattress store
| the florida organic mattress store
Internet United States of America |
|
the florida organic mattress store green dwellers of Tampa and Plantation Fl. No trial period or refunds on mattresses Internet
*Consumer Comment: This web site is a scam!
*Consumer Comment: Agree with Owner
*REBUTTAL Owner of company: No purchase made, where is the ripoff?
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This report was posted on Ripoff Report on 10/02/2012 12:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/the-florida-organic-mattress-store/internet/the-florida-organic-mattress-store-green-dwellers-of-Tampa-and-Plantation-Fl-No-trial-per-949774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
This web site is a scam!
AUTHOR: Green Dwellers - (United States of America)
SUBMITTED: Thursday, February 28, 2013
http://www.seomoz.org/blog/chris-bennet-on-rip-off-report
#2 Consumer Comment
Agree with Owner
AUTHOR: The Organic Bedroom - (United States of America)
SUBMITTED: Wednesday, October 10, 2012
#3 REBUTTAL Owner of company
No purchase made, where is the ripoff?
AUTHOR: Green Dwellers - (United States of America)
SUBMITTED: Wednesday, October 03, 2012
For your information, we are also a Naturepedic and SavvyRest dealer and follow SavvyRest's and our other manufacturers' recommended pricing (MSRP). We quote no more as it is manufacturer policy to abide by these rules. Our queen size, a SavvyRest by the way, starts at $1499 so your statements about pricing are very misleading. So we are in fact NOT double the price but if you want a top of the line OMI mattress for $5000 I can certainly get you one. Furthermore, Savvy Rest, as well as the other lines we represent all have a no return policy, withstanding their 90 day latex layer comfort exchange which we also offer. Unfortunately, it sounds like you were not informed very well by my sales associate (which is no longer working for us).
While you might not find the "no return" policy of our manufacturers, which we follow, to be convenient, it obviously has not been a problem for any of my very satisfied customers over the last four years of business who have actually taken the time to come in and see what we have to offer and purchased a mattress from me after getting exceptional "personalized" service picking out the right sleep system. My many customers were also very well aware of the no return policy yet they thanked us for providing them with a physical location and a service where they can come and actually touch and feel the products and even take short naps before making their decision and investment. And, smart customers like mine appreciate our no return policy because they can be extremely confident in knowing they are getting a "fresh, made to order" mattress - not possibly someone else's return that might have been slept on for weeks or months by other people, pets, and the like - yuck.
Are there less expensive mattresses on the market than the quality brands that we carry? Sure, but we refuse to sell cheap latex, hybrid, or non-organic mattresses full of flame retardant chemicals like many of those that are being sold online. So "organic guy"..had you taken the time to get more informed on the products we provide rather than spend your time making false and unjustified slander on my business, I am confident that you would have left as an educated consumer rather than one inclined to post inaccurate comments such as yours. I am also confident that my business will continue to thrive as informed customers know and appreciate the difference - as my customer testimonials speak for themselves: http://www.floridaorganicmattress.com/category/testimonials
If you buy online or from anywhere that allows returns, all my best for many good nights' sleep in what might be a used bed.
Sweet dreams!

