• Report: #719113

Complaint Review: the fulfillment center

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  • Submitted: Mon, April 18, 2011
  • Updated: Fri, August 12, 2011

  • Reported By: DIS-SATISFIED CUSTOMER — Alabaster Alabama United States of America
the fulfillment center
PO Box 10, Whitefield, Maine United States of America

the fulfillment center TFC2010, TFC2011, the fulfillment center LLC, Bruce McInnis, Jr., Bruce McInnis, H. Bruce McInnis This company is DISGUSTING, Unprofessional, a scam. WEBSITE NOT EVEN SECURED!!! Whitefield, Maine

*REBUTTAL Owner of company: Will the real complaintant please stand up.

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I am disgusted with this company. I feel like I have been cheated and lied to.

The rep. assured me in so many words that I would have my bad credit removed and I trusted the loan officer who referred me. I should have seen the warning signs. Unfortunately, I went to the website after all the troubles Ive had. 

I have been trying to contact the company but basically after 3 months and no response I gave up.  I did talk to the rep. who assured me that the program works and to go to the website to their online complaint dept.  It doesnt exist!  Ive been in it over six months and have had one item removed, an 8 year old collection I find out I could have removed
myself.  My bankruptcy is still there along with several other accounts and I have been diligently sending letters out when I receive them with no results; just keep sending the same letter over and over again.

Now, all of the sudden after sending in my last bureau responses I am getting nothing!!!!!!! I was promised service, ITS IN THE CONTRACT!

Here is part of the actual contract from the website, the contract that I never received! There are at least three (3) places in this contract that state that I was to receive free disputing assistance and the first line says for one year!

"The FREE dispute assistance program is a one (1) year process period. Your FREE assistance program may be completed before the year expires."

"This purchase includes FREE assistance in disputing accounts found to be inaccurate, unverifiable, misleading or obsolete."

"I/We understand that this assistance in disputing My/Our credit report is a FREE customized service offered to Me/Us as a result of the EBOOK purchase."

What happened to my one year?????


 I now see that this is NOT A SECURE WEBSITE and that the information I gave to the representative was not protected when it was sent. This is a scary company and a scam!

This company is so much BS!!!!  I am so angry that I blew $600 on a lie.  Now the rep. for the company wont return my calls, he took his commission and ran!  I cant even get a response when I filed a complaint with the Better Business Bureau, they are useless too!

If you need a testimonial for a company to run away from, this is it!

This report was posted on Ripoff Report on 04/18/2011 02:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/the-fulfillment-center/Whitefield-Maine-04353/the-fulfillment-center-TFC2010-TFC2011-the-fulfillment-center-LLC-Bruce-McInnis-Jr-B-719113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Will the real complaintant please stand up.

AUTHOR: TFC President - (United States of America)

We work with the most reputable companies in AZ. ALL of the mortgage companies we work with are satisfied with the Educational Program we teach. We have unbelievable results every single day come in to our processing centers from the FREE dispute system we allow our educational students to use.

I find it very disturbing that anyone can just leave a post like this, unnamed, and people actually believe it. Why don't you stand up and identify yourself and identify these pretend customers. We work extremely hard to ensure every customer is taken care of. Are we perfect....absolutely no....and we never will be. We assist in hands-on learning and simple mistakes can happen, human error always exist.......but if we find someone has had a mistake or a communication error.....we bend over backwards to make up for and extend their free process as long as it takes.

Now please.....identify yourself so we can legitimately resolve your real issue. I am not sure if you were hurt and let go by one of our referring companies and you are trying to find a way to lash out....but it isn't us who have hurt you. My direct line is 877-686-8406. My name is Bruce McInnis Jr. I wrote and developed the 65 chapter Credit Educational Training Series, Classroom Training Series, CreditBluePrint, and developed and perfected the Section 609 Dispute Process. We have thousands and thousands of results.......191,000 satisfied customers since 1999 and how many complaints can you dig up......now I see it is the SAME person making 3 of the same complaints.....so I really only have 7 complaints in 12 years! Where are the other 50, 100, 500, 1000 complaints I should have if people were really not receiving what I sell?

If you are reading this....think really seriously about what you are reading and where you are reading it. Want references.....call me....I have thousands of them.

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