In August 2012 my wife and I planned to spend 2 nights at The Inn at Honey Run in the Honeycomb. The Honeycomb is of unique construction and in a picturesque location but we don't have much else good to say about our room.
The major issue was the bed which we discovered around 10:30 PM (too late to get anything done about it). The mattress cover was bunched up under the sheet on the mattress in several places and the sheet for the mattress didn't fit so it was impossible to keep the sheet on the mattress. The mattress was also very hard and uncomfortable with a dip in the middle. Other lesser room issues were a sink that drained VERY slowly, cobwebs on lamps and assorted dust and dead insects. The lock on the door to the outside patio had to be wiggled repeatedly to get the door open. It was also advertised that there was complimentary bottled water in the room; well there was none. Though the inn is in a beautiful location, we would have spent a more comfortable night in a Motel 6 for less than $50. The night spent at The Inn at Honey Run went for over $300.
The next morning we decided to see how the continental breakfast was before deciding on whether to leave or give The Inn a chance to give us another room. For a $300+ a night place they shouldn't be nickel and dimeing you on breakfast but that's the way it was. The oatmeal was OK and served with a little brown sugar, something else which I didn't use and about 30 mililiters (about 2 tablespoons) of what appeared to be skim milk. The fruit plate consisted of some blueberries (which were few and probably counted one by one), a thin slice of orange and a small very thinly sliced piece of cantaloupe. You could have yogurt as long as it was vanilla. Supposedly juice was included but we were never offered any. You got a choice of 2 pastries. All this stuff was brought by a waiter who I presume was expecting a tip which he didn't get from us.
After that not so satisfying breakfast we decided to leave and were told there was a "24 hour cancellation policy." After some discussion during which I mentioned a discussion with my attorney about their policy, it was decided not to hold us to that policy and we left with a $100 gift certificate for future use there (like that's ever going to happen). The alleged reason for the $100 gift certificate was so we would come back and try them again; I think the real reasons was they were too cheap to do what they should have done, i.e., refund our money.
ED Magedson – Founder