- Report: #988236
Report - Rebuttal - Arbitrate
Complaint Review: The Liquidator
The Liquidator232 Frelinghuysen Ave Newark, New Jersey United States of America
The Liquidator RipOff Newark, New Jersey
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They said tomorrow afternoon for sure, I was upset because I had brought my delivery guy with me but fine, it was only one more day. I called the next day and they didnt even know which sofa I was talking about, after reminding him that I had paid for it, they said yeah yeah you can come pick it up. It was around closing time so by the time I got home with the sectional, the store was closed for the day. It was a horrible feeling because when I got home, I realized they had packed up the DISPLAY sofa and sold it to me as a brand new sofa. Called back the next day, they said their warehouse wouldnt be able to have it delivered for about a week or I could take a $50 discount. Were they serious? They just played me for a fool and were only offering me a $50 discount, only after I realized it was used. Needless to say those $50 were not going to be enough to clean the seats or especially fix the leather on the sides.
Something didnt feel right, I found out the sectional were from HomeSource, so I researched where the warehouse was and called to confirm the delivery to the store. The warehouse said they had no record or had even heard of "The Liquidator" so I called back and the store wouldnt even pick up my calls anymore. I waited a few more hours and called Private, he finally answered. He was upset that I was calling again, he said I told you wait til Friday, if its not here Ill give you a refund. Needless to say, I couldnt even sleep right for the next days thinking I was being ripped off. And as you can guess, Friday came and they never called or anything. I had to physically deliver the sofas back and force them to give me a refund.
It had been obstructing my living room along with my old sofa for a whole week. Not to add, I had to pay my delivery guy twice to pick up AND to take it back. What a nightmare!
This report was posted on Ripoff Report on 12/28/2012 01:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Liquidator/Newark-New-Jersey-/The-Liquidator-RipOff-Newark-New-Jersey-988236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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