- Report: #1129557
Report - Rebuttal - Arbitrate
Complaint Review: The Rush Fitness Complex
The Rush Fitness Complex4835 W. Wendover Ave. Jamestown, North Carolina USA
The Rush Fitness Complex Dishonest. Steal people's money when they strategically lock you in a contract you do not wish to have. Jamestown North Carolina
*Author of original report: The Rush Fitness Center, Yes Ripoff
*General Comment: No they dont...
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I visited the Rush Fitness Complex at the Jamestown location on Wendover Ave. in Jamestown, when I naively wanted to sign up to try for their 10 trial free of charge. I went and talked a membership manager and he strategically convinced me to sign up for a 30 day trial because it was supposed to be more convenient as far as money goes. I was supposed to "cancel any time before the 30 deadline, no questions asked", exact words. I called to cancel before the 30 days and they said they could do nothing about it, and that now I was locked in a one -year contract! I called their 800 number to complain about this and to have this questionable contract terminated. They said they couldn't do anything about it. Apparently, I was supposed to go to the gym twice a week during the 30 days or cancel after within 3 days of signing up. Did the membership manager, Dillon Lewis, say anything at all about this???? Absolutely not! This is a scam...
This business is dishonest, and that's why they are able to open up new gyms and have all they have, because they steal people's money!!!!!! They have every right to collect dues from the people that go and wish to use their facilities, but if a consumer is not happy and in fact, very upset about this business, the consumer has a right to have a contract terminated. I do not want to use their facilities, why should they still get my money???? This business should go bankrupt if they are not willing to improve their customer service and review their policies.
This report was posted on Ripoff Report on 03/10/2014 10:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Rush-Fitness-Complex/Jamestown-North-Carolina-27282/The-Rush-Fitness-Complex-Dishonest-Steal-peoples-money-when-they-strategically-lock-you-1129557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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