- Report: #244271
Report - Rebuttal - Arbitrate
Complaint Review: The Satellite Shop
The Satellite Shop467 Fenn Rd Tallmadge, Ohio U.S.A.
The Satellite Shop Sold me defective satellite equipment, which I returned and he did not refund my money or replace defective satellite equipment, ripoff dishonest business Tallmadge Ohio
*UPDATE Employee: just one question for the person with false claims
*Author of original report: The Satellite Shop Tallmadge Ohio Big Rip-off update
*UPDATE Employee: added information to rebuttal
*UPDATE Employee: incomplete information from customer
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I received merchandise long after I ordered. The satellite equipment I received was defective.
I than contacted Mr. Mullet informing him that the satellite equipment that he sent me did not work, and requested a refund
he told me that he would not be able to refund my money or replaced the defective equipment until I sent him the defective equipment.
I than returned him at my expense for postage the equipment that I had purchased from him.
Since then I have contacted Mr. Mullet by phone, and e-mail on a number of ocassions and had spoken with him on the phone, and his reply was.
I have to seen if there is a problem with your returned merchandise first and as soon as I find out I will contact you.
He also told me that there is problemly going to be a 19.95 charge to ship merchandise back to me.
Let me tell you something this has been going on since December 2006 and I haven't heard from him since.
Since then I have contacted the BBB of Akron, OH to report him to them.
I am out 194.00 for my purchase, and out 20.00 for shipping back the defective equipment.
This report was posted on Ripoff Report on 04/16/2007 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Satellite-Shop/Tallmadge-Ohio-44278/The-Satellite-Shop-Sold-me-defective-satellite-equipment-which-I-returned-and-he-did-not-244271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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