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Report: #1280750

Complaint Review: The Ticket Cafe - Nationwide

  • Submitted:
  • Updated:
  • Reported By: anonymous — Herrin Illinois USA
  • Author Not Confirmed What's this?
  • Why?
  • The Ticket Cafe Nationwide USA

The Ticket Cafe Denied entry to Wicked Santa Ana California

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Purchased tickets for customer in Illinois to Wicked 12/13/15, customer denied entry as tickets had been returned, though this broker still sold them.  Had to purchase other seats to attend the performance.  When I contacted Ticket Cafe on Monday, the female that answered was Rude, basically calling me a liar and hung up.  Emailed them to which they never emailed back any response ever!   Filed a complaint with the exchange to where I purchased and provided proof from box office of denied entry as well as receipt of replacement tickets.  Would not recommend doing business with a company that obviously doesn't care about their customers, as well as the lady being rude and hung up as she didn't care automatically believed I was lying. 

This report was posted on Ripoff Report on 01/18/2016 11:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-ticket-cafe/nationwide/the-ticket-cafe-denied-entry-to-wicked-santa-ana-california-1280750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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