• Report: #1052486

Complaint Review: the ups store

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  • Submitted: Mon, May 20, 2013
  • Updated: Mon, May 20, 2013

  • Reported By: ups rip off — phoenix Arizona
the ups store
5156 w olive ave glendale, Select State/Province USA

the ups store ups inside theft glendale arizona

*Consumer Comment: This complaint reeks of fraud.

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. [continued below]....

On 4-16-2013 at 1030 am I went to the ups store address 5156 w olive ave glendale arizona 85032 which is store number 5440 I used there over night envelope and went outside to fill the envelope with 11 money orders total of 9, 300 I then went back inside the store with the envelope sealed and asked the worker jose geronimo for some tape to tape the corners so no one could see inside the package then I payed 36 dollars for over night my people called me the next morning stating that my envelope showed up empty and that the envelope was sealed but there was no tape on the edges so eaither jose Geronimo the worker or don crawford the owner is the only one to have access to the package and label machine

they opened my envelope and stole the contents  then when I tryed to file a report they told me they cant do anything that money orders dont hold value that im screwed I know it was that store that stole the money orders because on 4-18-2013 diana k Hernandez cashed 3 of the money orders at pls check cashers on 27th ave and van buren its funny ups said that they cant do anything because my package wasnt properly sealed how is that when I used there package and asked for extra tape to tape the sides so ups corp wont do anything they say ups stores are individualy owned and u have to deal with store owner which he had me escorted off the property ups is a scam they wont help u when there employees are stealing and they know about it 

This report was posted on Ripoff Report on 05/20/2013 05:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/the-ups-store/glendale-Select-StateProvince-85302/the-ups-store-ups-inside-theft-glendale-arizona-1052486. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

This complaint reeks of fraud.

AUTHOR: Mark L. - ()

I own and operate a shipping business similar to a UPS Store. In over a decade, I do not recall anyone coming in for an envelope, then going back out to their car just to immediately bring it back in again. From the beginning of this rather illiterate complaint, this story lacks credibility.

Are you trying to explain that you didn't want anyone to see money orders placed into the envelope? That is odd, but  fine. Now no one but you knows that the envelope contain's MO's. So why now would anyone have illicit incentive to open this envelope? In your apparent paranoia, you are accusing a shipping facility of opening every express envelope to see what was inside. What you seem to forget that you yourself have greater motive to hide in a car then falsely claim that MO's were placed inside. 

To whom were you trying to prove that no tampering was done by applying a piece of tape? Yourself? Again, you are the primary person that would have a motive for claiming MO's were in the envelope, but then have them myseriously disappear. It is odd that your accused, of whom gave you tape, never simply placed tape on another envelope to match your obvious intentions. Why wouldn't you have taken any other simple measures of proof? Did you apply your signature on the envelope? Did you ask the shipping facility to create the shipping label so you could witness the tracking number being applied onto the envelope? No? Why not? By not doing so, you made it evident that the envelope could now be opened and, whether or NOT there was any contents inside, you could blame someone else when the SEALED envelope arrived empty. That tends to incriminate yourself far more than anyone else.

The picture that you have provided here merely show a standard NDA envelope, with proper tracking and sorting labels applied. They neither indicate or prove anything other than a properly completed shipment.  Where are the receipt pictures for the eleven MO's?? 

Your claim is also that three of the eleven MO's are presently cashed by a "diana k Hernandez". Who is this person? How do you know this person cashed the checks? These MO's would have had to be forged if they were signed by the wrong person (unless, of course, you would like to actually claim that you had sent money orders to a person named "CASH"). What is even more peculiar is that you are stating that the bank(s) never asked for proper identification! All banks would also have video record of the person whom cashed those MO's at the counter. So explain to us about the information you've received from the bank(s) and why this was not previously mentioned.

And answer this, for your own sake. What is stopping anyone from getting a shipping envelope from any shipping company, sealing it up completely empty, putting tape on it, then blaming the shipping company for removing the contents? You stating that it really is that simple? Though you are blaming other's for the missing money orders, there is no credible evidence that anyone has, while this incident could easily be pulled off by yourself as an attempt to claim payment was sent to another party, and/or place a false cash claim against any carrier. While this claim would be tossed out in any court, what do you expect to resolve here??

Lack of a response with a thorough explanation to the logical questions above will inevitably incriminate the author of this complaint as having committed felony fraud. If this turns out to be the case, it's fortunate the author of this complaint was only escorted off of the property. Formal charges could have, and still could, be pressed against the author of this complaint.

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