• Report: #892259

Complaint Review: thebatteryconnection

  • Submitted: Sat, June 02, 2012
  • Updated: Sat, June 02, 2012

  • Reported By: ebarlitt — The Colony Texas United States of America
Internet United States of America

thebatteryconnection Daisy Dalfin EBAY Seller: thebatteryconnection Internet

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I bought a laptop battery Jan 8 2010 with a 3 year no hassle warranty. Battery failed to charge after pulling laptop out of 1 year in storage about 3 days ago, I contacted seller about the defect and was advised battery was not defective. and accused me of using it all along, Return policy was modifed about 6 months later and my warranty now was not covered. The warranty was in affect when I bought it. Here is the email from Seller to me, and me to Seller. You will see why got mad:

.Fri, June 1, 2012 3:26:46 AMRE: Other: ebarlitt sent a message about NEW Battery for DELL Latitude C610 C640 C810 C840 66Whr #270491583700 From: eBay Member: thebatteryconnection

To: ebarlitt@swbell.net


eBay sent this message to Eric Barlitt (ebarlitt). Your registered name is included to show this message originated from eBay. Learn more.

Seller has responded to your question about this item

Dear ebarlitt,

I am sorry to hear that. The battery we sold you is not defective, and the proof is that you have been using it all along. At the same time, please understand that the battery is fuel, and once the fuel runs out, it of course will no longer power your laptop. Our warranty does not cover wear and tear, it only covers physical defects such as the battery cracking, or the casing opening up and the such.

I do realize that you are now out of a battery and as a courtesy to you, I can offer you a 20% rebate on a new unit.

Regards Ed

-------- Original Message -------- Subject: Other: ebarlitt sent a message about NEW Battery for DELL Latitude C610 C640 C810 C840 66Whr #270491583700 From: "eBay Member: ebarlitt" < > Date: Thu, May 31, 2012 11:36 pm To:

Dear thebatteryconnection,

I want a replacement for a defective item I purchased and is still under 3 year no hassle replacement warranty.

- ebarlitt

Click "respond" to reply through Messages, or go to your email to reply

NEW Battery for DELL Latitude C610 C640 C810 C840 66Whr Item Id: 270491583700 End time: Jun-13-12 14:14:26 PDT Seller:

thebatteryconnection (596115) 99.1% Positive Feedback Member since Jun-09-05 in United States Location: NJ, United States

Listing Status: This message was sent while the listing was active.

-------------------------------------------------------------------------------- Email reference id: [#a09-kw6sptcs7g#]_[#f6c91d9d6787437799d99a5a8bd3e8e4#] Please don't remove this number. eBay customer support may ask you for this number, if you should need assistance. --------------------------------------------------------------------------------

Another eBay member sent this email to ebarlitt@swbell.net through the eBay platform. eBay takes no liability for the sending of this email or its content.

Visit our Privacy Policy and User Agreement if you have any questions.

You can report this message as unsolicited (spam/spoof) email.

Copyright 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125

This email from Seller is the one and only response, I have tried at least 7 times to contact Seller but no response. Note: The battery hads 8 cells inside the battery and 3 were found to be bad. OK Thats it. ebarlitt

This report was posted on Ripoff Report on 06/02/2012 06:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/thebatteryconnection/internet/thebatteryconnection-Daisy-Dalfin-EBAY-Seller-thebatteryconnection-Internet-892259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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