- Report: #992845
Report - Rebuttal - Arbitrate
Complaint Review: thetrainline.co.uk
thetrainline.co.ukthetrainline.co.uk Internet United States of America
thetrainline.co.uk I had to go from London to East Anglia to help sort my parents house after my mother died. So I needed to get there by train & hire a vehicle to get back. Internet
*Author of original report: Complete Savings
*UPDATE Employee: Complete Savings membership sign-up process
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I booked a trip to gt yarmouth, as the fare was to cost me close to 80.00 I went to the internet & got a ticket for 17.00. I was over joyed, I bought the ticket on-line & all was ok! then I find that thetrainline.co.uk has a connection with a coupon firm. this was the first time I have used the internet for this type of thing & was not intrested in coupons. I found that a coupon company has taken out about 80.00 from my account without me asking they say I clicked on their add but I never did, I have been in-touch with both, thetrainline says they are providing an extra service & the coupon company says thet will give me some but not all of my money back. I visited the coupon site & I find I am not alone. the company: the complete savings customer service .co.uk
Free phone 0800 389 6960 is the coupon firm.
neil, london w3
This report was posted on Ripoff Report on 01/07/2013 02:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/thetrainlinecouk/internet/thetrainlinecouk-I-had-to-go-from-London-to-East-Anglia-to-help-sort-my-parents-house-a-992845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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