- Report: #1089828
Report - Rebuttal - Arbitrate
Complaint Review: ThinkRC.com
ThinkRC.com6943 Valjean Ave. Van Nuys, California USA
ThinkRC.com NO WARRANTY SERVICES ,have to argue with company to return faulty ptoducts at your expense Van Nuys California
*Author of original report: Return/Exchange Policy
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Have purchased 5 rc heilcopters in two seperate orders. All helicopters workgood. Two of the remotes, one in each order were faulty. Had to argue with company to return. I had to pay the shipping for their bad products. When they came back , still didn`t work! Called complained, got them to send another remote . That one works good. Asked about the one they still owe me. Responce was
, We gave you 5 remotes. My return time has expired. We dont have another one to send you. Guess the 2 bad ones they didn`t want back is my replacement for the good 1 they still owe me.
This report was posted on Ripoff Report on 10/06/2013 06:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/ThinkRCcom/Van-Nuys-California-91406/ThinkRCcom-NO-WARRANTY-SERVICES-have-to-argue-with-company-to-return-faulty-ptoducts-at-1089828. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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