- Report: #1095139
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Complaint Review: thorough clean llc
thorough clean llc6344 barnard way virginia beach, Virginia USA
thorough clean llc Doyal Chastain RIP OFF CARPET CLEANER virginia beach Virginia
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I purchased a Groupon from Thorough clean llc. When I booked my appointment the gentelmen I spoke with was very short and had an attitude as if he did not want to schedule my coupon. After waiting 2 weeks to get my appointment when the gentelemn showed up who was the owner I might add was extremely rude and told me I needed pet deodrizer and there would also be an upcharge to pretreat because I needed an upgraded pretreater. First off I dont have pets and never have secondly my carpets are in good shape. In the coupon it said pretreater was included and NO HIDDEN CHARGES there was also no ention of any of this on the phone. He got very rude with me and aggressive. I asked him to leave and called Groupon for a refund. Ive had plenty of other carpet cleaners come to my house none have tryed to sell me deep cleanings or upgraded chemicals infact ive been told there is no such thing and that is a bait and switch tactic.! Groupon refunded my money.!!!!
This report was posted on Ripoff Report on 10/28/2013 11:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/thorough-clean-llc/virginia-beach-Virginia-23464/thorough-clean-llc-Doyal-Chastain-RIP-OFF-CARPET-CLEANER-virginia-beach-Virginia-1095139. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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