- Report: #706005
Report - Rebuttal - Arbitrate
Complaint Review: ticketliquidator.com
ticketliquidator.com137 Bolton Road, Vernon, Connecticut 06066 Internet United States of America
ticketliquidator.com Ticket Liquidator Deceptive Sales Practises Vernon, Internet
*UPDATE Employee: Clarification on the Customer's Order
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Well, it so happens that the NY Knicks make a trade that night for basketball star Carlmelo Anthony and I guess the ticket now became a tough one to get. I thought to myself, "I'm glad I already purchased my tickets." On the following afternoon, an email is sent to me that the tickets are no longer available. I was perplexed, as I pressed the "BUY" button, the exact ticket location was given to me, a receipt was sent and the money was taken out of my account. How could the tickets not be mine?
Well, I called www.ticketliquidator.com and they told me that "everyone knows" that when you enter a ticket order it's just a "request", not a guaranteed order. I wasn't very happy but as I talked to several people in customer service they basically made me feel like I was "stupid" and "not one" customer has ever been unhappy or complained. Because they "ALL" know how it works. I would guess that this situation doesn't happen every day so, that's why more complaints aren't made.
They also told me that i could call the other company that was supplying the tickets called :
National Event Co. in Manhattan. I did call them and they had no clue what I was talking about. I'm not surprised about this because NECO is a NY based company that sells tickets above NY state laws. As a NY state resident, they wanted no part of my inquiry.
This report was posted on Ripoff Report on 03/14/2011 07:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/ticketliquidatorcom/internet/ticketliquidatorcom-Ticket-Liquidator-Deceptive-Sales-Practises-Vernon-Internet-706005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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