I was looking to purchase tickets for a NY Knick game which, at the time, was a random mid-week game vs the Milwaukee Bucks. I went to the company's website and chose 2 tickets that were close to the court. Sec. 103. seats 1 & 2 were sold to me for a given price. This money was taken from my checking account and a receipt was sent to me via email. All set for the game right? NO not right.
Well, it so happens that the NY Knicks make a trade that night for basketball star Carlmelo Anthony and I guess the ticket now became a tough one to get. I thought to myself, "I'm glad I already purchased my tickets." On the following afternoon, an email is sent to me that the tickets are no longer available. I was perplexed, as I pressed the "BUY" button, the exact ticket location was given to me, a receipt was sent and the money was taken out of my account. How could the tickets not be mine?
Well, I called www.ticketliquidator.com and they told me that "everyone knows" that when you enter a ticket order it's just a "request", not a guaranteed order. I wasn't very happy but as I talked to several people in customer service they basically made me feel like I was "stupid" and "not one" customer has ever been unhappy or complained. Because they "ALL" know how it works. I would guess that this situation doesn't happen every day so, that's why more complaints aren't made.
They also told me that i could call the other company that was supplying the tickets called :
National Event Co. in Manhattan. I did call them and they had no clue what I was talking about. I'm not surprised about this because NECO is a NY based company that sells tickets above NY state laws. As a NY state resident, they wanted no part of my inquiry.