- Report: #1000387
Report - Rebuttal - Arbitrate
Complaint Review: TicketNetwork
TicketNetworkSouth Windsor, Connecticut United States of America
TicketNetwork This company is operating a scam! South Windsor, Connecticut
*UPDATE Employee: Customer's issue has been addressed
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When I called SongEntertainment.com to complain, I was told the tickets were nonrefundable as clearly stated in their policy, which is located on the TicketNetwork.com website. (This changing of names is part of their ruse to deflect their responsibility.)
When I called TicketNetwork.com, I was told, "Well, we never specified which Section A your seats were in," and they refused to refund my money. This clearly makes no sense, since they sent me an email confirming that my seats were in "Section A," which is clearly worlds apart from "Second Balcony Section A"
At the concert, ALL of the people sitting next to us (in the "nosebleed" section) had been victims of the exact same scam. We met 8 people who had been caught up in this ruse. There may have been more there that we did not meet. Certainly we represent just a fraction of the percentage of people who have been swindled by TicketNetwork.com, SongEntertainment.com, or whever these criminals are.
This report was posted on Ripoff Report on 01/20/2013 10:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/TicketNetwork/South-Windsor-Connecticut-06074/TicketNetwork-This-company-is-operating-a-scam-South-Windsor-Connecticut-1000387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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