- Report: #1081987
Report - Rebuttal - Arbitrate
Complaint Review: TicketsatWork.com
TicketsatWork.com8472 Palm Parkway Orlando, Florida USA
TicketsatWork.com This is a scam - No refunds or only partial refunds and very rude customer service Orlando Florida
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I have purchased tickets for a Broadway show and had a mistake on the pickup name (added my girlfriend). I called the company immediately asking them to change the name so I can resubmitt the purchse. They said this is a final sale and there is no way they could help.
After my girlfriend had to do lot schedule changes to do be available to pick up the tickets, she went to the box office to pick up the tickets and the box office didn't have the tickets from TicketsatWork.com!!! Without any warnings, TicketsatWork cancelled my tickets and they charged me 10% of the purchase + 10% of the tax amount. Of course, we travelled about 100 miles to see the show and missed it.
Customer service manager (Sue) was very tempered and said she ovestepped her authorities to do a favor to me! Unbelievable. Stay away. It's a scam. The discounts are minimal and not worth it. They will screw you up one way or another.
This report was posted on Ripoff Report on 09/05/2013 01:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/TicketsatWorkcom/Orlando-Florida-32836/TicketsatWorkcom-This-is-a-scam-No-refunds-or-only-partial-refunds-and-very-rude-custo-1081987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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