• Report: #1107589

Complaint Review: Tiger Direct

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  • Submitted: Tue, December 17, 2013
  • Updated: Tue, December 17, 2013

  • Reported By: William — Vero Beach Florida
Tiger Direct
7795 W Flagler St. Suite 35 Miami, Florida USA

Tiger Direct False advertising advertise one product and send you something else. They will not pursue a solution. Miami Florida

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I purchased a GPS that came with lifetime maps as stated below. I wouldn’t have purchased this GPS without lifetime maps and if I cannot trust Tiger Direct's product descriptions it brings absolutely no merit to purchase from Tiger Direct any longer. There are plenty of places out there that honor their own commitments. I could have purchased the same GPS with Lifetime maps without all this hassle on another site. I made several attempts to contact them and remedy the situation with little or no effort on their part to provide a solution.

The first response was sorry for the inconvenience but the one you purchased does not come with lifetime maps and thank you for your patience, despite their ad for the product below. I was contacted one more time telling me to return the product and I guess they wanted me to pay for return shipping as they never sent me anything to return it with. The situation was a very simple fix but they have ignored my inquiries regarding a solution.

TomTom Go 2535 5 in. Portable GPS Navigator
Keep yourself updated with the road maps using the TomTom Go Portable GPS Navigator. It is perfect for anyone seeking voice-controlled navigation and top-of-the-line design. It is equipped with a 5 in. touch screen display that provide easy access, allows you to see the directions clearly and follow the routes in the best possible manner. This GPS also comes with Free Lifetime Traffic and Map Updates, so you automatically get real-time traffic updates to your TomTom device and your maps change when the roads do. Purchase the TomTom Go Portable GPS Navigator today!
 
What It Is And Why You Need It:
  • Free Lifetime Traffic and Map Updates; enables you to automatically get real-time traffic updates to your TomTom device 
  • Voice recognition; ensures you keep your hands on the wheel and eyes on the road
  • 5 in. touchscreen display; provides easy access and allows you to see the directions clearly and follow the routes in the best possible manner

This report was posted on Ripoff Report on 12/17/2013 05:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tiger-Direct/Miami-Florida-33144/Tiger-Direct-False-advertising-advertise-one-product-and-send-you-something-else-They-wi-1107589. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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