- Report: #1107589
Report - Rebuttal - Arbitrate
Complaint Review: Tiger Direct
Tiger Direct7795 W Flagler St. Suite 35 Miami, Florida USA
Tiger Direct False advertising advertise one product and send you something else. They will not pursue a solution. Miami Florida
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I purchased a GPS that came with lifetime maps as stated below. I wouldn’t have purchased this GPS without lifetime maps and if I cannot trust Tiger Direct's product descriptions it brings absolutely no merit to purchase from Tiger Direct any longer. There are plenty of places out there that honor their own commitments. I could have purchased the same GPS with Lifetime maps without all this hassle on another site. I made several attempts to contact them and remedy the situation with little or no effort on their part to provide a solution.
The first response was sorry for the inconvenience but the one you purchased does not come with lifetime maps and thank you for your patience, despite their ad for the product below. I was contacted one more time telling me to return the product and I guess they wanted me to pay for return shipping as they never sent me anything to return it with. The situation was a very simple fix but they have ignored my inquiries regarding a solution.
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This report was posted on Ripoff Report on 12/17/2013 05:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tiger-Direct/Miami-Florida-33144/Tiger-Direct-False-advertising-advertise-one-product-and-send-you-something-else-They-wi-1107589. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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