Complaint Review: Tigerdirect.ca - Internet
- Tigerdirect.ca www.tigerdirect.ca Internet Canada
- Phone: 800-800-8300
- Web:
- Category: Internet Fraud
Tigerdirect.ca Botched up order, refused to return it. Internet
Purchased an amBx computer peripheral, total $174. I called next day to cancel order, they said it had already shipped. It did not actually ship for another week, and arrived 2 weeks later, longer than their stated longest shipping time of 8 business days. Product was also faulty. Tigerdirect.ca refused to return it saying it has to go back direct to manufacturer - even though they have a "guaranteed 30 day return policy". Filed a BBB complaint, they refused to accept the above facts. Tigerdirect.ca rep Alex Nantel lied to BBB over several issues in the case, BBB accepted his lies with no further investigation and case was closed. Beware!
Joe
Edmonton, Alberta
Canada
This report was posted on Ripoff Report on 04/15/2009 12:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tigerdirectca/internet/tigerdirectca-botched-up-order-refused-to-return-it-internet-443822. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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