Report: #1024084

Complaint Review: tigerdirect.com

Submitted: Tue, March 05, 2013
Updated: Wed, March 06, 2013

Reported By: 90kevin20 — United States of America

tigerdirect.com

Internet United States of America

Phone:
Web: tigerdirect.com
Category: Computer Fraud

tigerdirect.com unauthorized charges , Internet

*UPDATE Employee: Dear Customer

*Author of original report: fixed so far

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1Author 1Consumer 0Employee/Owner

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Where to begin? Well number I cant afford to eat for a week because tiger direct took 900 dollars instead of 430. I called customer service they wouldnt answer after an hour on hold. No reply on emails. Hopefully my bank can take the second charge off so I dont lose all that money. PLUS my product a still hasnt arrive so thats 430 wasted either way. I dont even believe this company exists. Its one big money scam and should be shut down. If they are real and I dont get my 900 back im coming for you a**holes. I will drive up rhere if I have too. DO NOT EVER BUY FROM THIS SITE wish I wouldve looked it up before I bought. I cant wait to try rebates if I get my product lol. Im sure thosell. Dissapear and be expired or some sh*t. Which I dont care if rhey wohldntve f**ked me so bad I cant afford to eat and now my phone bill wont get paid because my account is negative 250 dollars plus Ill have to pay overwithdrawal fees. I will kill these guys if my bank cant fix it.

This report was posted on Ripoff Report on 03/05/2013 06:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/tigerdirectcom/internet/tigerdirectcom-unauthorized-charges-Internet-1024084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Dear Customer

AUTHOR: Tiger direct pat - (U.S.A.)

SUBMITTED: Wednesday, March 06, 2013

We apologize for the inconvenience, please be advised that we don't collect any funds until the product is shipped. When the order gets placed, the system connects with the bank and the customer shows a pending authorization for the amount of the order, once is ship we collect, at this point the customer's account shows both transaction, but this is cleared within 24 hours. Please contact us at customersatisfaction@help.tigerdirect.com with your order details, to check the status and tracking information for your shipment. Once again we apologize for the inconvenience in the matter and hope this incident will not change your opinion of our company.