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Report: #1207826

Complaint Review: Time Warner Cable - Nationwide

  • Submitted:
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  • Reported By: Patrick — Middleburg Heights Ohio
  • Author Not Confirmed What's this?
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  • Time Warner Cable Nationwide USA

Time Warner Cable Time Warner Cable, Time Warner, Promised me a laptop if i bought thier cable bundled with high speed internet Middleburg Heights Nationwide

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This happed August-September 2014    

the deal ended 10/19/2014

 

I recieved a promotional deal in the mail from Time Warner Cable, The deal was if you Bought thier high speed internet and bundled it with thier cable (and kept it for 90 days), you would get a FREE DELL inspirion 11 3000 series 2 in 1. ($450 value at the time) As a loyal customer to Time Warner Cable, I've been using their high-speed internet 5 or 6 years, I thought if I just add thier standard cable; I could get a much needed new 2 in 1 laptop. I mean $20/month + what i was spending on thier high speed internet already ($85-$90). They would make the money for the free laptop in a few months, (because of how long you have to keep the service before you get the laptop), and since i was loyal to Time Warner Cable; I had thought a free present from my favorite internet service provider would be nice. (Since Time Warners Cable's "high-speed internet" goes out quite frequently) So, to get a free awesome new laptop/tablet sounded like it'd be really nice, Especially if they gave back to the customers for all of thier constant service outages.

Anyway, I didnt really even want thier cable, I really just wanted the laptop (as ive been trying to save up for one). It was football season and my father liked watching football so we thought "well fine we will get it until football season ends". Even with multiple calls to Time Warner Cable due to faulty internet issues, i would mention and ask every Representitive and Technician about the deal and if there was anything else i needed to do. EVERY representitive/technition,etc, on the end of Time Warner Cable's call line had told me I will definately get the laptop. So, a couple months passed and i get a call from Time Waner Cable, They explain due to a day or two late payment,  I was unelible for the laptop, so we asked if we could just pay off all of our "debt" to them to get the laptop and they told us there was no possible way and i was completely ineligible to get the laptop. Meaning, i had spent money on cable i didn't even want and that Time Warner Cable's promotions/deals/savings/whatever you want to call them are only scams and that Time warner Cable only lives in their fine print. I will never recommend time warner cable to anyone ever again.

I sincerely condemn Time Warner Cable and advise everyone to STAY AWAY FROM TIME WARNER CABLE no matter where you live.


This report was posted on Ripoff Report on 02/09/2015 02:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/time-warner-cable/nationwide/time-warner-cable-time-warner-cable-time-warner-promised-me-a-laptop-if-i-bought-thier-1207826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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