- Report: #1090936
Report - Rebuttal - Arbitrate
Complaint Review: Time Warner cable
Time Warner cableP.O. Box 0916 Carol stream, Illinois USA
Time Warner cable TWC Never received my $500 visa gift card for becoming a home signature customer. Was supposed to receive this $500 in March 2013 and never received it they keep making excuses they told me they mailed it out back in May and I should have it in 2 to 8 weeks and never received it Carol stream Illinois
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December 2012 I ordered from Time Warner cable signature home service they were supposed to give me a $500 visa gift card. I never received the gift card I had called them they told me they registered me for the gift card and I should receive it in two the eight weeks and never received it. I had talk to them today October 10, 2013 almost a year later and they told me they would send it to me and they they connected me with someone else who started telling me that I was supposed to register for this card which was never told that and they keep beating around the bush they overcharge me for my service I could never explain why never sent me the card I am very upset and I know it's a lot of other people did not received their gift cards either. If I could please get a response on how I can handle the situation they rightfully owe me $500 as of March 2013. Thank you and hope to hear from you soon.
This report was posted on Ripoff Report on 10/10/2013 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Time-Warner-cable/Carol-stream-Illinois-60132-0916/Time-Warner-cable-TWC-Never-received-my-500-visa-gift-card-for-becoming-a-home-signature-1090936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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