- Report: #1081477
Report - Rebuttal - Arbitrate
Complaint Review: Time Warner Cable
Time Warner Cable4701 Commerce Crossings Dr, Louisville, Kentucky USA
Time Warner Cable Insight refused to fix cable service Louisville Kentucky
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lost service to my business early in the day. They would not send someone out because they claim we were in a outage even though thier system stated we were not in an outage. Called second time to see about outage and set up an appt. and was told I would receive call 30 minutes before they were to come out. I called company 3rd time talked to someone after 3rd attemped to get somone. I recieved three different menus when I called. have a time period and I recieved another call and could not switch over fast enough to answer. they did not leave a message or any information. I called again to see about my appointment and was told it eas canceled. They reopened my apptment and I tried to get a time on this and got Nothing but a run around till I got an "update" which was I was canceled till the next day, There were no supervisors to talk to we could get a call back in 24 hours. In the meanwhile I have spent my whole evening and a day with my business down.
This report was posted on Ripoff Report on 09/03/2013 09:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Time-Warner-Cable/Louisville-Kentucky-40229/Time-Warner-Cable-Insight-refused-to-fix-cable-service-Louisville-Kentucky-1081477. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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