• Report: #1015840

Complaint Review: Time Warner Cable

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  • Submitted: Sun, February 17, 2013
  • Updated: Mon, February 18, 2013

  • Reported By: No More Johnson Collision — raleigh North Carolina United States of America
Time Warner Cable
raleigh, North Carolina United States of America

Time Warner Cable Decptive practice (promo offer) raleigh, North Carolina

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When I called and requested to lower my monthly bill, the rep told me that he would change my plan and put me on internet lite with less tv stations and I agreed to the change and was happy about saving the money. I put the new amount into my bank online automatic bill pay. One day I receive a disconnect notice and was surprised to find out that they wanted an extra 450.00 to reconnect...I told them that I had been paying the correct amount monthly and checked the online bill pay and it was all correct...They said that what they had put me on was a six month promo package and that it expired...Well I never heard nor agreed to a 6 month promo deal and was very upset...will take them to small claims court right away...hope you all do too. Lemar raleigh

This report was posted on Ripoff Report on 02/17/2013 02:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Time-Warner-Cable/raleigh-North-Carolina-/Time-Warner-Cable-Decptive-practice-promo-offer-raleigh-North-Carolina-1015840. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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