• Report: #1100339

Complaint Review: Ting Yen, Inc.

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  • Submitted: Mon, November 18, 2013
  • Updated: Tue, November 19, 2013

  • Reported By: DFAN — Pearland Texas
Ting Yen, Inc.
4132 N. Ventura Ave. #10, Ventura, CA 93001 Ventura, California USA

Ting Yen, Inc. Kenneth May; Onsaninc.com; Swiftchipinc.com; Substitue drug and ripped off customer money Ventura California

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On September 25, 2013 I found the Ting Yen web site and purchased a Baineiting cataract eye drops (Order # xxxxxx-081138-2948) at $9.99. They added on $6.25 for Priority shipping and $0.77 sales tax (I didn’t understand why for out of state sales but small enough amount for me to let go). Total payment came to $17.01 (Paypal ID: xxxxxxxx-DD6853825). Item arrived a few days later, in not a Priority but a regular 1st class brown envelope (USPS tracking # xxxxxxxxxxxx-9284-6851-15). It was not what I paid for but instead an out of box eye drops sold on their site for $2.49. Worst yet, it was expired over a year ago.  I inquired and the seller asked to return the item. In good faith I spent another $2.99 on returning the item.  Six weeks 9 emails later, there was no resolution. I have been patient and given seller ample amount of time but seller has chosen to ignore further inquiries. [continued below]....

..... I filed a dispute with Paypal but was told eligible because it was over 45 days. Paypal advised me to file with BBB, IC3, etc.  I have files a report with the Ventura BBB, IC3 (IC3 Complaint: I1311181002507612), and the Governor's Office of Consumer Affairs of California (PHAR-20131118121102). It is not the $20 loss that matters, merchant misconduct is. I don’t know how many customers have been victimized by this company. As a 50-year medical and allied healthcare professional, I take ethics highly. It is my duty to file appropriate reports, hence this complaint. The seller's name is Kenneth May and apparently a graduate of Oxnard College; also associate with Onsaninc.com, Swiftchipinc.com in the Ventura proper. I hope you can help to prevent other victims from being - stay off Ting Yen,Inc.


This report was posted on Ripoff Report on 11/18/2013 01:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ting-Yen-Inc/Ventura-California-93001/Ting-Yen-Inc-Kenneth-May-Onsaninccom-Swiftchipinccom-Substitue-drug-and-ripped-o-1100339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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