- Report: #1139945
Report - Rebuttal - Arbitrate
Complaint Review: tint world
tint world1108 south york road bensenville, Illinois USA
tint world - mike(owner) WORST TINTING JOB FOR $258.80/ WENT BACK 3 TIMES FOR ERRORS bensenville Illinois
*Author of original report: Shameful...
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After doing some hard research online and after reviewing their advertisement of guaranteeing the skills and their unique technique I thought I found the best place to get tints done for my brand new fully loaded 2014 honda accord. Their website advertisement was very promising to me so without any doubt I made an appointment for 3/23/14 at 1pm even though there was auto window tinting shop literally across the street from my work place and they were only charging $120~$140 with same warranty as tint world when tint world was charging $329 original price but they offered me promotional price of $229 plus tax plus shop supply fee of $6.90??? but i did not care about the cost because i wanted my car to have tints installed by skilled technicians since it's new and i wanted my car to look nice. [continued below]....
I went there 5mins before my appointment and they pulled the car in 20mins later and my brother and i ended up staying there until 6:35pm. first they pulled the car out at 3pm or so and they guy name Nick gave me an invoice so i paid for it without inspecting their work. After paying for it i went out took a look at it and i saw scratches on rear window film so asked the the installer(Jonathan) what happened and all he said was "well.. i cant babysit everyone here" (with attitude). I was not happy with it so they pulled the car back in and did it again. Finally around 6:30 they bring the car out and i see my rear leather seats with bunch of black and red stains...Even before i made the appointment i made it clear with Mena to cover my leather seats because i do not want to have any issues. Even when i went in at 1pm i asked jonathan to cover the seats again and he said ok however i was ignored and it never happened. When i saw the stains I immediately got really mad and frustruated and i could'nt believe i paid $258 for this type of service. Whatever i had imagined by reading and seeing stuff on their website was totally false! so i started getting more mad. Few minutes later I see the installer Jonathan got in his benz rushed out of the parking lot by peeling off!?!? How can this happen at a place like this?? I guess he hated me for making him work over time...Idid not want to argue with them so i ended up leaving that place and they were closing the shop too.
Few days later after light car wash, i found lots of bubbles that have specs of dust stuck inside the film. I made an appointment again to get it done again. Same thing happened again few days later, I found more errors with other windows. I Found more scratches and bubbles. The third time these guys were tired of me already but i was explaining to them if there is an error, the job is not complete! However the manager Nick told me that the owner Mike said "this time it's take it or leave it kida deal" it still has hairline of light gap and even though i could not approve the work they done?! I was getting frustruated again and getting too much stress from this place driving back and forth from skokie to bensenville, wasting gas and time when i can be at workmaking money. I brought this matter to the owners attention. Told him that his workers are very unprofessional, I even saw them drinking beer in the shop while they are working on cutomers cars, telling customerthat they cannot babysit other when he can simply fix the problem....I had very bad experience at this place. If they only charged me $140 like the other places i still would not go there ever again! All of their advertise is false. How can they charge that much money and and does a job so amateur that i have to go back numerous of times and wipe my own leather seats with full of thick stains...
I did not want to even think about thhis place again and take this as a loss however, today coming back from dealership after oil change and carwash I found more than 10 visible bubbles with specs of dust stuck in passenger side window. So i called tint world and Mena picked up, as i was explaining what is going on she hangs up. Itried to call back she kept hanging up. Few minutes later the owner Mike calls me saying that he did whatever he can do satisfy me. I tried to explain to him about the bubbles but he didn't take it too seriously. I just couldn't understand that it's ok for me to waste my precious time and money for not being at work?? He did not understand that by me going there to keep fixing their mistakes numerous of times i had to sacrifice alot too. He doesn't realize that i'm sacrficing my time, money and strength because of their unprofessionalism... So to keep this short i took a picture of the bubbles and sent it to him even though i see other window tint is slanted, not intstalled evenly...I tolm to just take the tint off and give my money back but he said if he does not approve this to be a big problem he won't give my money back. $258 is not small money to throw away and plus i could have been to other place that could have gave me better installation and also cost more than $100 cheaper... i had tint on 2 of my previous cars but i neverhad this kind of problems. These guys are lying just to get the customers in. I really hope the justice can prove them wrong!!!
false advertiement on website and inside store sign
1.micro edge finish ( drivers side film not aligned evenly)
2.Don't harm the car or damage the car (stains & water marks all over the beige intrior)
3.6xscratch resistance than other film (went back there twice for same reason)
This report was posted on Ripoff Report on 04/18/2014 12:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/tint-world/bensenville-Illinois-60106/tint-world-mikeowner-WORST-TINTING-JOB-FOR-25880-WENT-BACK-3-TIMES-FOR-ERRORS-bens-1139945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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