- Report: #1064103
Report - Rebuttal - Arbitrate
Complaint Review: Tire Kingdom/Boca Greens Plaza
Tire Kingdom/Boca Greens Plaza19571 State Road 7, Boca Raton, Florida USA
Tire Kingdom/Boca Greens Plaza AKA Denny Rivera, General Manager Installed defective shock absorbers, and refused to accept, and change defective products. Boca Raton, Boca Greens Plaza Florida
*Author of original report: I don"t make sense?
*UPDATE Employee: You don't make sense
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We had Tire Kingdom, installed 4 tires, 4 shock absorbers, etc, and within 3 months the front shocks failed, they had it replaced, then 6 months later, again the front shocks and now the rear shock absorbers failed misserable, and went to them, 5 mechanics checked it out, and said everythig was fine, and refused to do anything. Called general maanger Denny Rivera several times, and never called me back. Decided to take it to the dealer, and found one shock in the front and one shock in the back with bad valves, therefore only one each, front and back had a good shock and one bad shock, so everytime we hit a pothole, the car was going up faster in one side than the other, making it very dangerous in the highway.
After 20 years dealing with Tire Kingdom, I never ever will return to them. The amount of damages is not worth going to small claims, even though I have the backing of Jeep, that the shock absorvers were defectives, after 3 months and 3,000 miles.
Never again will go there.
This report was posted on Ripoff Report on 07/03/2013 08:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tire-KingdomBoca-Greens-Plaza/Boca-Raton-Florida-33498/Tire-KingdomBoca-Greens-Plaza-AKA-Denny-Rivera-General-Manager-Installed-defective-shoc-1064103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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