- Report: #1126352
Report - Rebuttal - Arbitrate
Complaint Review: Tires Choice Margate
Tires Choice Margate5700 Royal Palm Blvd Margate, Florida USA
Tires Choice Margate Joe & Brian I was ripped off by these two guys and was sold aftermarket instead of factory engine mounts Margate Florida
*Consumer Comment: I see your side
*Author of original report: I dont care about your experience
*Consumer Comment: Hard to believe
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I first went into tires choice in margate 9 months ago or so and used them for oil changes. The guys there seemed nice so when I bought a 2007 GMC Envoy a month ago, I thought I would go there for some needed repairs. I would usually take this to my budddy who has been a mechanic for 30 years, but I was low on cash and I have a charge account with Tires Choice so I chose to get my repairs done there. I had originally went for an oil change months before for my gf's care so the bill was in her name, Randy.
I went in for repairs on 1-31. My vehicle had a loud vibration comung from it, my mechanic said the engine mounts needed to be replaced. On that day, they replaced one mount and I also had 1000 in other repairs done and spent $1200 in total and also sold me on on fuel service. The engine vibration stopped, but two days later, it started again. I was told by Brian and Joe that they only use factory parts.
I bring my vehicle back to Tires Choice on 2-14, they said that we will get it back up on the rack and take care of it. This time they replace the other engine mount and transmission mount and said that they used factory parts, this repair cost me another $185. The vibration stopped for a few days then returned.
I bring my vehicle back in again, this time on 2-22, I tell them tis is rediculous, I'm paying you guys to fix this problem and my vehicle still vibrates. They tell me that now, I need my harmonic balancer replaced and that its going to be another $600, but they couldnt guarantee the vibration would stop.
I then bring my vehicle into my mechanic friend who I should went ti the first place, my god, was I ever surprisedwhen he showed me what I feared, he pit my vehicle on the rack and he said, "those guys at Tires Choice did not put factory engine mounts and a transmission mount on your vehicle, they used after market mounts, that's why your vehicle is still vibrating.
My mechanic said if you want this problem fixed, you need to replace the crap after market mounts they sold you with factory mounts. I borrowed the money, he put the factory mounts on my vehicle, no more vibrating, it runs like a charm. I have spent a crap load of money with these guys and even spent another $500 a few weeks back for tires on my girlfriends car. This is nhow I am repayed for being a good customer??
I was lied to and ripped ofF!!!
This report was posted on Ripoff Report on 02/25/2014 09:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tires-Choice-Margate/Margate-Florida-33063/Tires-Choice-Margate-Joe-Brian-I-was-ripped-off-by-these-two-guys-and-was-sold-aftermar-1126352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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