- Report: #1068678
Report - Rebuttal - Arbitrate
Complaint Review: Tires Plus Forest Lake, Minnesota
Tires Plus Forest Lake, Minnesota979 W. Broadway Ave Forest Lake, Minnesota USA
Tires Plus Forest Lake, Minnesota Incompetent and deceptive practices Forest Lake Minnesota
*UPDATE Employee: Tires Plus Corporate Office
*General Comment: Anything German is Not standard
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Very angry with the brake service done on my daughters 2004 VW Jetta. Brought in a coupon expressing $99.00 (per axle) standard brake job to include turning rotors if needed. Brake job initially ended up costing $256.62 (front only) as the rotors needed replacing according to them. Rotors cost an additional $139.98.
Aside from the fact that I was upcharged over $50 for the rotors over what the part store next door charges for the same rotors (and I believe supplies this store), they didn't bleed the brake system as part of the brake service!
After driving the car and noticing the "pedal fade", I brought it back to Tires Plus and asked them if they blead the brake system or pherhaps that didn't bleed it sufficiently. I was told this was not part of the service and was charged an addition $69.08 for this to be done! I have had many brake jobs done over the years including doing many myself and I have never heard of servicing brakes without bleeding the system when completed!
Bottom line, I recieved a advertised $99.00 (per axle) brake service for a sum total of $325.70 !
Nearly forgot to mention, I scheduled in advance for an appointment for 9am. Car was not pulled in and service begun until 9:20 am.
I hope any potential customers of Tires Plus, do as I plan to and that is avoid this company like the plague! Take your vehicle to a reputable auto service facility and don't be fooled by deceptive discount coupons for service!
This report was posted on Ripoff Report on 07/20/2013 10:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tires-Plus-Forest-Lake-Minnesota/Forest-Lake-Minnesota-55025/Tires-Plus-Forest-Lake-Minnesota-Incompetent-and-deceptive-practices-Forest-Lake-Minneso-1068678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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