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Report: #88023

Complaint Review: Titan Financial - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: Warren Ohio
  • Author Not Confirmed What's this?
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  • Titan Financial 41221 Dallas PArkway Dallas, Texas U.S.A.

Titan Financial rip-off! Dallas Texas

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I was solicited by phone in February 2004 for a $2500 MasterCard. The card required $299 in fees and charges to be debited from my account. I was told on Feb. 17, 2004 that I would receive my card in 7-10 days from the initial phone call and the fees would be debited from my account on March 1.

On March 3, the fees were debited and I still had not received my credit card. I spoke to a customer service rep who advised me that the sales representative had lied and that the card would arrive 12-26 business days after the confirmation of my debit. I asked to speak to a supervisor and was denied. I repeatedly asked and was hung up on. I called back and finally spoke to a supervisor. This female stated that my card would be received no later than April 6, 2004 and assured me that everything was in order.

April 6, 2004 came and went and I called to ask again, where my card was. The customer service rep stated that a mail search would be done and takes at least five days. I called back on April 15, 2004 and was assured again that my card would be received on April 16, 2004.

April 16, came and went and I have not recevied my credit card. This company debited money from my account and lied about the sales pitch. I do not want my money back just the card I was promised. Each time I call, I speak to the same girl and she gives me a different name when I ask. No one has called me back and his or her customer service persons will not connect me to a complaint area or corporate office.

Jeffry
Warren, Ohio
U.S.A.

This report was posted on Ripoff Report on 04/17/2004 11:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/titan-financial/dallas-texas-75254/titan-financial-rip-off-dallas-texas-88023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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