ED Magedson – Founder
Tivoli Apartments4295 Sunbeam Rd., Jacksonville, Florida USA
Tivoli Apartments Bait and Switch Jacksonville Florida
I went to Tivoli Apartments on Wednesday, April 24,2013 to look at an apartment that was listed on Craigslist. The ad stated it was a 1 bedroom and 1 bath for $550 per month water included. When I arrived, I was treated nicely and was shown a "Demo" apartment that they have fixed up on the premises. I liked it and was offered another package different than what is listed above. I was told I could rent the 1/1bb and include the electricity for $675 a month. I took it. I told them I wasn't going to move until June 1,2013. I was told okay and Bosha Buckley,(the girl attending me) said she would call me in a couple of days to set up a walk through. Two weeks went by and I never received a call. I called the apartment office on May 1,2013 and spoke to the office manager, Diane. She told me Bosha was not in but that she would give her the message to call me the next day, then I asked her what the apartment # was and she told me 704, that I would like the apartment because the whole building was newly renovated and that everything in it was practically new! Diane then said that I didn't have to wait until June 1st. to move, she said I could move in sooner at no extra charge. I thought about it and decided to drive over and tell them that I would like to move sooner on the 24th due to it being a long weekend.
This time Megan McElfresh help me, told me Bosha wasn't doing what she was supposed to and she would take over my file. Megan told me okay, and that they would have the apartment ready for me to move in. I went by to see if I could do the walk through and they said no because the apartment was not ready and couldn't let me see it in the condition it was in. I was told that the apartment would be ready by the weekend. I called on Friday, May 24th because Megan never told me when to pick up the keys. I was told by Bosha that I could pick them up anytime. I went during my lunch to get the keys and they were not ready. I sat there for an hour waiting then I had to leave to get back to work and Diane said I could pick them up then. I went after work again to get the keys and Megan just handed them to me and didn't say anything. I went to apartment 704 and the keys would not work, so I walked back to the office and Diane was already gone, Megan and Bosha were locking things up and I asked where the apartment was because the keys didn't work at the one I had gone to. I was told it was apartment 302 right across the way. I went to look at it confused as to why I was being put in 302.
I know why they tried to put me into apartment 302 when I saw it. I wouldn't put a dead dog in that apartement! I took plenty of pictures of the place. The door frame and the door looks like it has been kicked in several times, so it doesn't look safe at all, the apartment stinks the stove and sink were dirty, the old refridgerator has the light bulb hanging half way down, and to top it off, the air condition was broken. When I walked back to the office it was already closedand the girls were gone, I looked at my phone to see what time it was and it was only 5:45, the office sign says they close at 6.
Not once was I told I was being put into another apartment, even when I was handed the keys. I wasn't told anything, they never wanted to walk me through the apartment they made excuse after excuse as to why they could not walk the apartment with me and now I see why. I have already given them my deposit of $199.00 and still have not been able to move in. I went on Saturday morning and spoke with Bosha again and told her that I was not moving into 302 as it was a rat hole. I was told I was getting apartment 704 and that not once was I told any different, not even when I was handed the keys. She told me that I was in a hurry to move in so they had to change me to a different apartment. I said I was not taking it. She said she would go see what 704 still needed and would call me on Monday morning. I told her it was Memorial day and that they were closed. she said she would be in and call me at 9. She never called the office is closed and I still am unable to move. I took pictures of apartment 704 through the window as the blinds are open and I don't see anything wrong with it, but they keep telling me it's not ready. I have been lied to since day one and all I want now is my deposit back because I now don't trust anything they have to say to me.
I feel this BAIT AND SWITCH was done to me because I am hispanic, they thought I was going to take apartment 302 and not say anything. What they tried to do to me is illegal and this problem needs to be addressed. I want the apartment that I was told I was getting or my deposit back and I have given them more than enough time to get it ready for me. June 1st. is right around the corner and I still am unable to move in.
This was a BAIT AND SWITCH tacktic that went wrong on them as they have messed with the wrong person.
This report was posted on Ripoff Report on 05/27/2013 09:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tivoli-Apartments/Jacksonville-Florida-32257/Tivoli-Apartments-Bait-and-Switch-Jacksonville-Florida-1054130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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