- Report: #290900
Report - Rebuttal - Arbitrate
Complaint Review: TLG Trilegiant Travelers Advantage
TLG Trilegiant Travelers AdvantageTrilegiant 100 Connecticut Avenue Norwalk,, Connecticut U.S.A.
TLG Travelers Advantage, TLG Trilegiant Travelers Advantage Unauthorized charges to my bank account for 4 years. My call of cancellation has been ignored. Norwalk, Connecticut
*Consumer Suggestion: Try this phone number to cancel your Travelers Advantage membership: 1-877-259-2691
*Author of original report: I'm Not Victimized TWICE by people like you! TLG Travelers Advantage have broke the law. PERIOD!
*Consumer Suggestion: look out for yourself better.
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When I called the company ( 1800-548-1116 )this robot sounding guy LOUIS (his ID# 7011) answers. I explained what I found, and he said he would cancel me. I said I've already canceled it years ago and I wanted all the money back from last 4 years. He said,
"What is your cancellation number?"
He said I joined in 2003. I canceled within 1 month. When I called the company to cancel, and they said yes, and gave me cancellation number, I ASSUMED I was no longer enrolled. I do keep numbers like that for may be a year, but NOT 4 Years!! They were totally counting on this. he kept saying,
"What is your cancellation number?"
That pissed me off. I know I canceled it. HE KNOWS I canceled it. I'm usually on top of stuff like that. We all know that they know what they are doing. Just one of those things. LOUIS(7011) and I both know that the company is a FRAUD. It's a big corporative CRACK HEAD in bad disguise. I was pi**ed off because LOUIS (7011) was still trying to play the game with me. It was not about the money. I was pi**ed off that he was wasting my time playing this cancellation number BS. I started yelling, he said, "Keep your voice down, you want to cancel?" The thief was threatening me! At this point, I just lost it. I didn't care, because I was gonna call the police, BBB, media, anything to get them in trouble for what they did. He hang up. WOW, he works for the crooks but he gets his feelings hurt when I yelled. Poor Louis, (7011).
I called my bank. The lady listened me very carefully, and she called TLG while I was on hold. After a while she comes back and says, "I got Louis(7011) on the phone. He says that you accepted some thing when you call to cancel before."
That's a big BS!! When I call to cancel something, I know they try to offer some crap to trick me to 'cancel the cancellation'. I always interrupt their pitch and say no, cancel me NOW." I hate when they do that, and I NEVER accepted anything. LOUIS (7011) admitted that he couldn't find what it was... of course NOT!
I don't know what powers banks have, but Louis(7011) became like a little boy in the three way calling. He volunteered to cancel me, gave me a cancellation #JT70111212 which I taped on my fridge & promise of refund for this year's charge. He can't see beyond this years charge (which I know is another BS) but I got the address and fax number to write to ask for full refund. I think they have to look it up by the law, and they will find my cancellation call in '03, then they have to return my money. Here is the info if you needed.
TLG Travel Department, P.O.Box 6100 Wester Ville, Ohio 43081 Atten. Executive Support.
Fax: (614) 823-5214
I'll post the refund progress if any one cared.
Poor Louis (7011) was still pitching after all that, to join back if I needed a great travel discount. At this point, I was sad for him, being the crack head company's b***h. He didn't even remember hanging up on me 20 minutes earlier.
I read a lot of threads about this online. It's amazing this company is still doing business instead of being in jail. Stealing from many honest people who are barely making living. And I know you know that you are a part of that, Louis (7011). I hope your karma is going to come back and bite you and your loved ones, just like you are knowingly hurting others right now.
Readers, if you think you are safe from these guys, think again. I found many reports stating that they never joined but their money was withdrawn by them. Many don't even know how hey found out the bank #. They use all kinds of tricks, like pop ups from some sites, buying names from banks (CHASE is being sued for this, I read), some discount program at rental car place etc. Be sure to check your statements, don't find it out 4 years later like I did.
Let's send EVERY CROOK from this company to jail :)
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This report was posted on Ripoff Report on 12/12/2007 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/TLG-Trilegiant-Travelers-Advantage/Norwalk-Connecticut-06850/TLG-Travelers-Advantage-TLG-Trilegiant-Travelers-Advantage-Unauthorized-charges-to-my-ban-290900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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