• Report: #290900

Complaint Review: TLG Trilegiant Travelers Advantage

  • Submitted: Wed, December 12, 2007
  • Updated: Tue, January 08, 2008

  • Reported By:Marana Arizona
TLG Trilegiant Travelers Advantage
Trilegiant 100 Connecticut Avenue Norwalk,, Connecticut U.S.A.

TLG Travelers Advantage, TLG Trilegiant Travelers Advantage Unauthorized charges to my bank account for 4 years. My call of cancellation has been ignored. Norwalk, Connecticut

*Consumer Suggestion: Try this phone number to cancel your Travelers Advantage membership: 1-877-259-2691

*Author of original report: I'm Not Victimized TWICE by people like you! TLG Travelers Advantage have broke the law. PERIOD!

*Consumer Suggestion: look out for yourself better.

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I was reviewing my bank account and found payment of $119.99 to TLG TRAVEL ADV. I KNEW it was a mistake. I have joined a few membership programs like this, but I ALWAYS cancel before the trial period ends to avoid the full membership charge. They usually have phone numbers to call to cancel. I searched "Travelers Advantage, Scam" on the internet, and I got slapped by numerous reports!

When I called the company ( 1800-548-1116 )this robot sounding guy LOUIS (his ID# 7011) answers. I explained what I found, and he said he would cancel me. I said I've already canceled it years ago and I wanted all the money back from last 4 years. He said,

"What is your cancellation number?"

He said I joined in 2003. I canceled within 1 month. When I called the company to cancel, and they said yes, and gave me cancellation number, I ASSUMED I was no longer enrolled. I do keep numbers like that for may be a year, but NOT 4 Years!! They were totally counting on this. he kept saying,

"What is your cancellation number?"

That pissed me off. I know I canceled it. HE KNOWS I canceled it. I'm usually on top of stuff like that. We all know that they know what they are doing. Just one of those things. LOUIS(7011) and I both know that the company is a FRAUD. It's a big corporative CRACK HEAD in bad disguise. I was pi**ed off because LOUIS (7011) was still trying to play the game with me. It was not about the money. I was pi**ed off that he was wasting my time playing this cancellation number BS. I started yelling, he said, "Keep your voice down, you want to cancel?" The thief was threatening me! At this point, I just lost it. I didn't care, because I was gonna call the police, BBB, media, anything to get them in trouble for what they did. He hang up. WOW, he works for the crooks but he gets his feelings hurt when I yelled. Poor Louis, (7011).

I called my bank. The lady listened me very carefully, and she called TLG while I was on hold. After a while she comes back and says, "I got Louis(7011) on the phone. He says that you accepted some thing when you call to cancel before."

That's a big BS!! When I call to cancel something, I know they try to offer some crap to trick me to 'cancel the cancellation'. I always interrupt their pitch and say no, cancel me NOW." I hate when they do that, and I NEVER accepted anything. LOUIS (7011) admitted that he couldn't find what it was... of course NOT!

I don't know what powers banks have, but Louis(7011) became like a little boy in the three way calling. He volunteered to cancel me, gave me a cancellation #JT70111212 which I taped on my fridge & promise of refund for this year's charge. He can't see beyond this years charge (which I know is another BS) but I got the address and fax number to write to ask for full refund. I think they have to look it up by the law, and they will find my cancellation call in '03, then they have to return my money. Here is the info if you needed.

TLG Travel Department, P.O.Box 6100 Wester Ville, Ohio 43081 Atten. Executive Support.

Fax: (614) 823-5214

I'll post the refund progress if any one cared.

Poor Louis (7011) was still pitching after all that, to join back if I needed a great travel discount. At this point, I was sad for him, being the crack head company's b***h. He didn't even remember hanging up on me 20 minutes earlier.

I read a lot of threads about this online. It's amazing this company is still doing business instead of being in jail. Stealing from many honest people who are barely making living. And I know you know that you are a part of that, Louis (7011). I hope your karma is going to come back and bite you and your loved ones, just like you are knowingly hurting others right now.

Readers, if you think you are safe from these guys, think again. I found many reports stating that they never joined but their money was withdrawn by them. Many don't even know how hey found out the bank #. They use all kinds of tricks, like pop ups from some sites, buying names from banks (CHASE is being sued for this, I read), some discount program at rental car place etc. Be sure to check your statements, don't find it out 4 years later like I did.

Let's send EVERY CROOK from this company to jail :)

Marana, Arizona

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This report was posted on Ripoff Report on 12/12/2007 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/TLG-Trilegiant-Travelers-Advantage/Norwalk-Connecticut-06850/TLG-Travelers-Advantage-TLG-Trilegiant-Travelers-Advantage-Unauthorized-charges-to-my-ban-290900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 Consumer Suggestion

Try this phone number to cancel your Travelers Advantage membership: 1-877-259-2691

AUTHOR: Colin - (U.S.A.)

Try this phone number to cancel your Travelers Advantage membership: 1-877-259-2691.

They'll route you to someone who will actually talk to you. I just canceled mine.
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#2 Author of original report

I'm Not Victimized TWICE by people like you! TLG Travelers Advantage have broke the law. PERIOD!

AUTHOR: Kookie - (U.S.A.)


There are people who blame rape victims for wearing skimpy clothes.

The crime is the fault of the criminal. TLG broke the law.

It doesn't matter if I didn't realize it for 100 years. That's none of your business.

I'm not ashamed because I missed one line in my statement once every year.

By the way, I was on track of cancelling the membership DURING the trial period. I did NOT cash any checks. I don't particularly look for the charges I cancelled years ago.

Consumers, don't be embaressed by people like this, if you get ripped off, come forward and let other people know. Your courage is much greater help to others than people who go around pick on victims trying to make them think may be it was a little bit of their own fault!
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#3 Consumer Suggestion

look out for yourself better.

AUTHOR: Martha Jones - (U.S.A.)

I feel your pain but I wonder why it took 4 years to discover these charges -- it sounds like after years of presonal credit mismanagement, you finally decided to clean things up, and you discovered the mess was a lil larger than you anticipated. due to your neglect.

Anyways this is more a general comment on the reports you say you've read online by people who claim their charges came out of nowhere, they didn't. They may not remember the "Here's a check for $10.00, but once you cash it you're enrolled in XYZ program .." but they did cash it at one point, just as you did (and admitted by saying you join membership programs like this all the time, then cancel.. you probably need to stop that, its easy to lose track of them over time, indeed sometimes 4 years..)
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