• Report: #1019380

Complaint Review: Tmart

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  • Submitted: Sun, February 24, 2013
  • Updated: Mon, February 25, 2013

  • Reported By: PhilH — Carlisle Other United Kingdom
Internet, Select State/Province United States of America

Tmart N &K Trading . Sold Defective Watch ./ Not refunding as their Sales promise . Internet, Other

*Consumer Comment: Tmart Great store

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Bought a MP3 watch , from Tmart , only because they appeared to be an American Company .

When it arrived it was Faulty , -- Would not charge properly ,  usb/charge socket Faulty ,

Watch itself did not work ,   dead battery ??

Reported to Tmart -  Web chat , instructed me to return to UK.  warehouse for re-fund  ( done so  by Royal Mail ,  Ist .Class )

Later could not find address on Google maps .

Since the I can not contact them only by Email ,  &   in the past 3 days , three separate people have promised refunds ,  --  in 48 hours ,    1 to 2  days ,    & last waiting for Paypal .

The cost claimed is 21.61 + postage  !!!

Not a great amount ,    but Tmart ,   unwilling to settle .

Please be warned ! ,    Unless you want disappointment  & Hassle ,     Do Not Buy From Tmart .

ps. I have now given up being reimbursed by Tmart ,  but people be warned . 

This report was posted on Ripoff Report on 02/24/2013 04:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tmart/Internet-Select-StateProvince-/Tmart-N-K-Trading-Sold-Defective-Watch-Not-refunding-as-their-Sales-promise-In-1019380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Tmart Great store

AUTHOR: franklinjin - (USA)

I have bought an excellent product from Tmart. Last month I buy the Makeup Camouflage Concealer Palette. The 3 or 4-day, and customer service attitude is very good, also send a small gift to me. I think this is Great store, or will continue to focus on.
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