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Report: #1068817

Complaint Review: tmart.com - Internet

  • Submitted:
  • Updated:
  • Reported By: M S — Alabama
  • Author Not Confirmed What's this?
  • Why?
  • tmart.com Internet Hong Kong

tmart.com TMART Prices too good to be true, and they are www.tmart.com Internet

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Tmart ships shoddy goods and provides poor customer service.

I bought an MP# player. It was cheaply made and did not work from the outset. After numerous attempts through their website I was eventually offered the option to send it back. I paid postage and sent it to their local logistics site, and then they denied receiving it.

Several months after the purchase, I am out the initial purchase price and the postage to return the item, and still no refund. This is no longer worth  my time and effort, but a warning here to anyone considering buying from Tmart: DON'T !!!

 

ps Lloyds Bank Mastercard provided no backup. My prior experience iwth American Express has been much better. Moral of the story: if an online merchant doesnt allow you to use a payment service that back the customer, like like American Express, then they may not be a merchant with which you want to deal.

This report was posted on Ripoff Report on 07/21/2013 05:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tmartcom/internet/tmartcom-tmart-prices-too-good-to-be-true-and-they-are-wwwtmartcom-internet-1068817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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