Placed an order with tmart.com in early September. The website plainly stated the item shipped from a US warehouse, with reciept in 5 to 7 days.
After waiting that time, I looked up the item, looking for a tracking #, only to learn that the item shipped from Hongkong, with a reciept date time of 30 to 45 days! Wondering what happened, I looked up the same item again on their site and it STILL says it ships from the US.........
Well, that sounds a lot like the old bait-n-switch type of fraud to me, as I needed the item in 14 days, and now have to go buy another one locally to get it in time. I would not have ordered it if I knew it would take 30 to 45 days to get it.
Contacted customer service and was told "Sorry"...........that's it, no refund, nothing, just "Sorry".
Luckily, I paid with Paypal and can dispute the charge and get it refunded through them.
I will never use these folks again, and I suppose it is Buyer Beware for others, you have been warned.
This report was posted on Ripoff Report on 09/08/2012 01:03 PM and is a permanent record located here:
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