- Report: #938439
Report - Rebuttal - Arbitrate
Complaint Review: tmart.com
tmart.comInternet United States of America
tmart.com FRAUD! Internet
*UPDATE Employee: Thanks for your order number
*Author of original report: Order #
*UPDATE Employee: Would you please tell me your order number ?
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After waiting that time, I looked up the item, looking for a tracking #, only to learn that the item shipped from Hongkong, with a reciept date time of 30 to 45 days! Wondering what happened, I looked up the same item again on their site and it STILL says it ships from the US.........
Well, that sounds a lot like the old bait-n-switch type of fraud to me, as I needed the item in 14 days, and now have to go buy another one locally to get it in time. I would not have ordered it if I knew it would take 30 to 45 days to get it.
Contacted customer service and was told "Sorry"...........that's it, no refund, nothing, just "Sorry".
Luckily, I paid with Paypal and can dispute the charge and get it refunded through them.
I will never use these folks again, and I suppose it is Buyer Beware for others, you have been warned.
This report was posted on Ripoff Report on 09/08/2012 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/tmartcom/internet/tmartcom-FRAUD-Internet-938439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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