• Report: #1068817

Complaint Review: tmart.com

  • Submitted: Sun, July 21, 2013
  • Updated: Sun, July 21, 2013

  • Reported By: M S — Alabama
Internet Hong Kong

tmart.com TMART Prices too good to be true, and they are www.tmart.com Internet

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Tmart ships shoddy goods and provides poor customer service.

I bought an MP# player. It was cheaply made and did not work from the outset. After numerous attempts through their website I was eventually offered the option to send it back. I paid postage and sent it to their local logistics site, and then they denied receiving it.

Several months after the purchase, I am out the initial purchase price and the postage to return the item, and still no refund. This is no longer worth  my time and effort, but a warning here to anyone considering buying from Tmart: DON'T !!!


ps Lloyds Bank Mastercard provided no backup. My prior experience iwth American Express has been much better. Moral of the story: if an online merchant doesnt allow you to use a payment service that back the customer, like like American Express, then they may not be a merchant with which you want to deal.

This report was posted on Ripoff Report on 07/21/2013 05:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/tmartcom/internet/tmartcom-TMART-Prices-too-good-to-be-true-and-they-are-wwwtmartcom-Internet-1068817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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