• Report: #984396

Complaint Review: tmart.com

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  • Submitted: Wed, December 19, 2012
  • Updated: Fri, December 21, 2012

  • Reported By: ohio — edon Ohio United States of America
tmart.com
Internet United States of America

tmart.com complete and utter joke of a website Internet

*UPDATE Employee: Thank you for your report

*Author of original report: where is my order an how long until i get it??

*UPDATE Employee: Would you please offer me your order number?

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Tmart is a joke.
I have been battling with this company for a month now.
I email them every other day on information on my order an dont get no real response.
I ordered very special xmas gifts and they will not be here for the big day.
they took my money, even suggested that if i upgraded it would be better so i spent
more money and no different results. I wish i would have looked into this website more. Shoppers
Beware.

This report was posted on Ripoff Report on 12/19/2012 11:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/tmartcom/internet/tmartcom-complete-and-utter-joke-of-a-website-Internet-984396. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Thank you for your report

AUTHOR: Sherry ye - (USA)

Dear Ryan,

Thank you for your reply.

For this issue, we are sorry that we have replied your email. Please check your email. For your order 21798187, we have shipped it out from Hong Kong warehouse on 2012-12-11 . The tracking number is RB082248159CN for checking. Please check it on www.usps.com. Because the international free shipping and season of sales, it will take 4-5 weeks but up to 7 weeks. Hope you can understand. Please wait some days.

If you have any question, please don't hesitate to contact us.

Best regards
Denise
Tmart.com

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#2 Author of original report

where is my order an how long until i get it??

AUTHOR: ohio - (United States of America)

Why doesnt tmart check their emails??? I emailed 3 different ways on that website in the last 24 hours and have gotten nothing back!!
my order number is 21798187...where is my order and when will it arrive at my address??
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#3 UPDATE Employee

Would you please offer me your order number?

AUTHOR: Sherry ye - (USA)

Dear Customer,

Sorry to hear that.
I would like to invite you to leave your specific order number in your comments, it will help us investigate your issues and contact you to solve your problems. And we will guarantee your rights and interests that you will be compensated fairly.
Thanks
for your support and patience in advance.
If you have any question, please feel free to contact
us.

Best regards,
Tmart.com

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