• Report: #724742

Complaint Review: TNT Fences & Decks

  • Submitted: Mon, May 02, 2011
  • Updated: Thu, January 12, 2012

  • Reported By: Bad Company — kennesaw Georgia United States of America
TNT Fences & Decks
Internet, Georgia United States of America

TNT Fences & Decks Unprofessional Internet, Georgia

*General Comment: Unethical To Share Costumer Information

*Consumer Comment: Very Bad Customer Service

*REBUTTAL Owner of company: Abuse of this system should not be tolerated.

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I will never do business with this company. Let's first start out by saying that I dealt with this company over the phone for a few days. Their price seemed great and they were willing to price match the lowest price that I found. They were willing to come out to our house to discuss fencing needs. On the other hand, when one of the owners (one of the brothers) arrived at our house, he was extremely rude and stated "if I would have known you didn't have your property line, I wouldn't have come out". He also said he needed to hurry because he had eight other houses to visit, almost like he didn't care. He gave us the proposal and drove off squeeling his tires. My wife and I were very shocked at the unprofessional behavior that this company exhibited. I highly recommend going elsewhere. We have decided to go with "Sxxxxx Fencing".  (((REDACTED))) They were referred to us by friends. We were told TNT was not a good company as the other reviews also state.
 
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 05/02/2011 05:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/TNT-Fences-Decks/Internet-Georgia-/TNT-Fences-Decks-Unprofessional-Internet-Georgia-724742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 General Comment

Unethical To Share Costumer Information

AUTHOR: CitizenFirst - (USA)

 I am very glad to have read this report. TNT was referred to me by a friend, but when I read the owner''s willingness to lash out at a potential customer, not deny the allogations, and then publish their names, phone number, and address; this solidified my decision not to use them. This is one of the most unprofessional business practices I've ever seen. My biggest thank you to the owner of the company for his personal warning.

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#2 Consumer Comment

Very Bad Customer Service

AUTHOR: review845 - (United States of America)

I agree! Dont use them.

I will have to say, you pay for what you get! They had a very good price and did the fence in one day...BUT they finished at night were we were not able to see the fence till the next day! Of course you have to pay when the job is done so when we discovered problems the next day we called them. We were told not a problem by one of the employees and told they would fix it. They came out and put a cut piece of wood over the problem. 1) That was not a fix to the problem 2) The problem was on the front of my fence and you can see the FIX and it looks Trashy!! 3) The Owner of the company told us he would have to redo the front side to fix part of the problem and he would not do it.

My husband then asked if he would drop off pieces of fence so that we could fix it ourselves, he said he would then never did!! Our front fence looks AWEFUL and we have to pay to fix it! SO NOT WORTH THE DEAL WE GOT!!!!!!!

Oh and he NEVER returns phone calls or text!
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#3 REBUTTAL Owner of company

Abuse of this system should not be tolerated.

AUTHOR: Owner - (United States of America)

After running my business for over 20 years the one thing I cannot stand is a liar.
What this person (Chris) said in the report is basically true except he left out the fact that after several phone calls he agreed to let me do the job after wasting 8 other fence companies time I set a time for us to go over the job and when I got there him and his wife (Kathryn) explained that I did not have the job and that I was now fence company 9 having there time, gas wasted so Chris if you think that by misusing this site you can some way hurt me you are mistaken. If any one would like to talk to Chris here is his # 770-349-9803 and there address is 3651devon park ln acworth ga. This site is for people that were ripped off the only person that was ripped was me my time and gas.
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