- Report: #1054065
Report - Rebuttal - Arbitrate
Complaint Review: Today's Touch
Today's Touch11180 Pearl Rd Strongsville, Ohio USA
Today's Touch Gift Card SCAM!!! Strongsville Ohio
*General Comment: Legal Notice
*Consumer Comment: Today's Touch
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Today's Touch owner, Bill Hansen, has worked out a nice little business for himself in the gift card industry. He promotes packages that have a limited time frame of availability, but only sells generically based gift cards, not related to the service. Once you purchase, he informs all therapists and reception personnel not to have any "availability" for any gift card customers until the package you originally attempted to purchase has expired. Then when you are finally able to use to the gift card, he upcharges the orginal sales package just above the gift card purchase price, forcing you to spend even more money.
The worst part is that he employs therapists who are rude, unprofessional, and whom give generic massages that are far from what should be considered the work of an LMT....including Mr. Hansen himself.
He goes around bragging how much he has "out in gift card sales," knowing he is getting money from people that he plans only to serve at his leisure, and to packages that were not of the price or service they were originally paid for. Do not buy a gift card from this place because you will never receive the service you pay for, and if you are the unlucky 20% he brags about, your card will expire by the time he miraculously finds and open appointment.
He has gone so far as to deny gift card clients on days where no phones were ringing and no appointments were scheduled. If you have a gift card from this place, understand that his intention is to get your money, and not provide service. I am not sure that this is even legal, but his financial statements seem to indicate that it is definitely lucrative.
This report was posted on Ripoff Report on 05/26/2013 09:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Todays-Touch/Strongsville-Ohio-44212/Todays-Touch-Gift-Card-SCAM-Strongsville-Ohio-1054065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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