- Report: #1069011
Report - Rebuttal - Arbitrate
Complaint Review: Tom Raper RV
Tom Raper RV1305 US 42 London, Ohio USA
Tom Raper RV I have been financially raped by Tom Raper. London Ohio
*Author of original report: Tom Raper RV is not capable of telling the truth.
*UPDATE Employee ..inside information: Response to Greg's Accusations
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Tom Raper RV of Columbus, Ohio is a complete ripoff. We Traded a 2010 Hurricane for a 2012 Forest River Sunseeker last fall. We traded because because Raper had not fixed several warranty items that we had reported when the RV was new and they were then claiming that the warranty was now expired. Our biggest issue was the upholstery. It was pealing off because Tom Raper RV had treated it to make it shine for a trade show where we bought it. So Tom Raper RV convinced us to trade it in and gave us what at first seemed to be a fair deal.
But now we cannot get them to repair very basic warrenty items on our 2012 Sunseeker and we only have a few months until the warrenty runs out on this one. Most of the items we reported months ago. On Saturday, July 20th, we picked up our RV from Tom Raper after they had had it for 3 weeks. None of our complaints were fixed and some there mechanic admitted had never been looked at. In the 3 years of doing business with Raper, i believe they have gone thru at least 4 heads of maintenence.
On one of our many visits they lost the keys to my RV and I had to have new ones made at my cost. They said they had fired there head of maintenance and he had taken several sets of keys. Recently, I called about two warrenty items and they proceded to explain how I could repair them my self. I repaired those items because of past experiece, I new Raper would never fix them. I am now in the process of trying to find another Forest River Dealer who will do warrenty work.
This report was posted on Ripoff Report on 07/22/2013 08:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tom-Raper-RV/London-Ohio-43140/Tom-Raper-RV-I-have-been-financially-raped-by-Tom-Raper-London-Ohio-1069011. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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