• Report: #1108819

Complaint Review: Top Sales One Inc

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  • Submitted: Sat, December 21, 2013
  • Updated: Sun, December 22, 2013

  • Reported By: Popeyepae — Seven Valleys Pennsylvania
Top Sales One Inc
440 Black Rock Rd Hanover , Pennsylvania USA

Top Sales One Inc sold a lemon, will not repair Hanover Pennsylvania

*Author of original report: A copy of the complaint filed with the courts to show all of the laws broken in this transaction

*Consumer Comment: They Solved My Problem and Then Some

*Author of original report: You are a tool

*Consumer Comment: wow people

*Author of original report: NO one works with me, I own my own Insurance Agency

*Consumer Comment: MAJOR BONEHEAD

*Consumer Comment: chuck of hanover

*General Comment: hanover boro/242 baltimore

*Consumer Comment: use common sense

*Author of original report: 2 out of 5 cars isn't good business

*General Comment: help sos

*Consumer Comment: Crap Shoot

*Author of original report: luckily my attorney...

*Consumer Comment: Sorry, but no.

*Consumer Comment: As is is really as is common sense

*Author of original report: false advertising

*Consumer Comment: Actually, you didn't.

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On 12/05/2013 we purchased a 2003 Lincoln Anviator from Kane and Cal at Top Sales One Inc in Hanover. The vehicle was purchased "as is" with 90 day warranty from a third party warranty company. We purchased based on the fact that the sales people at Top Sales One Inc claimed that all of their vehicles are fully inspected and any major mechaincal issues repaired before they are put up for sale.

Two days after purchase (12/07/2013) we started to experience issues with the car. The "check transmission" light came on, there was a vibration coming from the rear driver side tire at higher speeds, and the car would not engage in reverse. The Aviator's inspection expired in Feb. of 2014, so we brought the vehicle back on Monday 12/09/2013 and the staff claimed that they could not find any issues with the vehicle and claimed that they re-inspected it for us. We picked up the vehicle from Top Sales One on Wednesday. [continued below]....

.....

The following Monday 12/16/2013, as my wife drove the car home from work, the breaks would engage randomly and lock up when deccelorating below 5 mph. At 9:30 that evening we had the vehicle towed back to Top Sales One. They claimed that it was a warped break caliper on the front passenger side and claimed to have replaced it at no cost to us. In my opinion, this is something that should have been discovered if they actually re-inspected the vehicle when we brought it back. In otherwords, they just slapped a new sticker on it and hoped no new issues would arise until after our warranty was up!

On 12/19/2013 we drove the Aviator from the shop to work in New Oxford, at which point we still noticed the vibration in the rear. After taking the vehicle to the Lincoln dealership and speaking with their mechanic, it was determined that the noise was bad wheel bearings. The vehicle was again brought back to Top Sales One and the issue described and it was said that the wheel bearing would be covered for the $100 deductible required by the warranty company. It was scheduled to bring the vehicle back the following day. Upon bringing the Aviator back, we were met by Cal, the owner, who said that he would not work on the vehicle any more, that he would call the police and have me and my vehicle removed from his property, and that "he has a good lawyer".

We have a 21 month old daughter that we have to transport in what ever vehicle we own. We purchased this on the ground that Top Sales One claimed to stand behind their product. Reality is, this is a lemon factory! DO NOT BUY FROM THESE PEOPLE! Our tow truck driver told us that he brings purchased vehicles back to Top Sales One every week with issues.

It really is sad, because the sales staff/owners of Top Sales One seemed genuinely concerned about our situation and our best interest, in reality, they are only concerned about paying for the new tires on the two Ferraris that they own.


This report was posted on Ripoff Report on 12/21/2013 08:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Top-Sales-One-Inc/Hanover-Pennsylvania-17360/Top-Sales-One-Inc-sold-a-lemon-will-not-repair-Hanover-Pennsylvania-1108819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

A copy of the complaint filed with the courts to show all of the laws broken in this transaction

AUTHOR: Popeyepae - ()

1. On or about December 5th 2013, Plaintiffs, Phillip Edmonds, Samantha Edmonds,
and John Kruger Jr. purchased a 2003 Lincoln Aviator bearing VIN
5LMEU78H9ZJ11670 from Defendant TopSales One. Specifically, the vehicle was
purchased from Cal Chrisman who represented himself as the owner of the
establishment as well as Kane Chrisman who represented himself as a salesman and
the owners’ son.


2. Plaintiff, John Kruger Jr. made full payment for the vehicle in the amount of
$6200.00


3. Prior to purchase, Plaintiffs specifically stated to Defendant that they were searching
for a reliable vehicle to transport Plaintiffs and their young child. Plaintiffs further
stated that they had no interest in purchasing a vehicle “AS IS”


4. At the time of purchase Defendant made specific representations regarding the
character and fitness of the vehicle. Specifically, that this vehicle was in “excellent
and like new condition”. Defendant further stated that the vehicle had been fully
inspected for any mechanical defects and all necessary repairs had been made prior to
placing it for sale. Specifically, it was stated that the defendant had replaced the tires
and installed a new battery. Chapter 301 issued under section 3.1 of the Unfair Trade
Practices and Consumer Protection Law (hereinafter “UTPCPL”) (73 P. S. § 201-3.1)-
Failure to provide copies of documents and misleading consumers on quality of vehicles
violates this chapter and Consumer Protection Law. Northview Motors, Inc. v. Attorney
General, 562 A.2d 977 (Pa. Cmwlth. 1989); appeal denied 575 A.2d 570 (Pa. 1990).

5. It was stated by the Defendant that the vehicle possessed luxury amenities such as
heated seats, a six disk CD changer, and air conditioner, all were believed and
represented to be in working order.

6. Defendant did indicate that the seatbelt sensor needed to be replaced within three
days prior to the sale of the vehicle along with several requested cosmetic repairs.

7. Upon return to pick up and finalize the purchase the Plaintiffs were informed that the
vehicle was being sold with an “AS IS” label. Plaintiffs informed the Defendant that
they were no longer interested in purchasing the vehicle due to the AS IS designation.

8. Defendant, in order to secure the sale, made multiple reassurances and
representations to the Plaintiffs, that the vehicle was in excellent condition, fully
inspected and repaired. Defendant offered to include a warranty at no additional cost.

9. Plaintiff John Kruger specifically stated that he was not comfortable signing the “AS
IS” document, at which time Defendant Kane Chrisman stated that it was just to
transfer the cost of any needed repairs from TopSales One to the warranty company,
and that if any work needed to be done that the warranty company would cover such
said repairs.

10. Defendant represented that any issues arising after purchase of the vehicle should be
brought back to TopSales One for repair.

11. On Saturday December 7, 2013 two days after purchase, Plaintiffs utilized the
vehicle for the first time since purchase and immediately noticed a severe vibration
when accelerating above 40 MPH, the “check transmission” light was illuminated
and the vehicle would not move in reverse.

12. The vehicle was returned to the Defendant on December 12th, 2013 at which time the
technician of Defendant indicated that they could find no issues with the vehicle and
called Plaintiff for pick up.

13. Upon return on December 14, 2013 Plaintiff Phillip Edmonds was informed that the
vehicle had received a full Pennsylvania Safety Inspection and Emissions Inspection
as a courtesy and the inspection was now valid through February 2015, the window
placard reflected the same date.

14. On December 16, 2013, two days after the Pennsylvania Inspection was alleged to
have been completed, Plaintiff Samantha Edmonds was driving the vehicle when it
became disabled after the breaks made a “violent vibration” and eventually seized.

15. The vehicle was towed back to the Defendant at the expense of the Plaintiff for
diagnosis and repair.

 

16. Defendant informed Plaintiffs that the break caliper needed to be replaced and that
repairs would be made at no charge to the Plaintiffs. No work order was provided to
the Plaintiffs for the repairs. A representation was made that there were no other
needs for repair. §301.5(1)” Making a statement, directly or indirectly, which the dealer or
repair shop knows or should know to be untrue or misleading including but not limited to
the following: (ii) That a vehicle is in dangerous condition or use of the vehicle may
produce harm to the customer or that a vehicle is not in a dangerous condition or use of the
vehicle may not produce harm to the customer when such is not, in fact, true.” (UTPCPL)

17. Plaintiffs received the vehicle and the vibrations that were previously complained
about, on two separate occasions, was still present and in fact, had worsened.

18. On December 20, 2013, Plaintiff Phillip Edmonds returned the vehicle to the
Defendant to address the ongoing defects with the vehicle and it was confirmed by
the Defendant that the wheel bearings required replacement, this was less than one
week after the alleged completion of a full Pennsylvania Safety Inspection.

19. Defendants requested that the Plaintiffs returned the following day for the repairs of
the wheel bearings at a cost of $100.

20. Upon return on December 21 2013, Defendant informed Plaintiff Phillip Edmonds
that no work was to be done on the vehicle and that he was to leave the property of
the Defendant and have the vehicle towed and if the Plaintiff returned, the Defendant
threatened to press trespassing charges.

21. The Defendant refused to produce a copy of the warranty paper work, claiming that
he would mail a copy. Plaintiff Phillip Edmonds entered the Defendant’s office
against the will of the Defendant and took a warranty brochure off of the Defendant’s
desk. §301.4(3) “Failing to provide a purchaser, at no additional charge, an exact copy of
each document required by law to be provided including but not limited to the agreement of
sale, installment sales contract, odometer statement, and warranty and other documents in
which legal obligations are imposed on the buyer. Copies of other documents signed by the
purchaser and requested by the purchaser shall be made available for a reasonable fee.”
(UTPCPL)

22. Defendant refused all communication with the Plaintiffs after this point.

23. Plaintiffs were forced to see alternate mechanical repair assessments of the vehicle
and were informed that the vehicle was not roadworthy.

24. Plaintiffs paid for a third party to conduct a second Pennsylvania Safety Inspection,
which it failed to pass on January 02 2014, two and a half weeks after the alleged
State Inspection conducted by the Defendant. §301.2(5)”The representation in an
advertisement or sales presentation that a motor vehicle or motor vehicle goods or services
are of a particular style model, standard, quality, or grade if they are of another or if the
representation conflicts with a written notice or disclosure required under this chapter. For
the purposes of this chapter, a motor vehicle which is offered for sale is represented to be
roadworthy, and the advertiser or seller shall disclose prior to the sale the following
conditions if the advertiser or seller knows or should know that the conditions exist in the
vehicle: (iii) Vehicle unable to pass State Inspection.” (UTPCPL)

25. Third party garage informed the Plaintiffs that the vehicle was in need of
approximately $10,000.00 worth of repairs to make it roadworthy, to include
replacement of the transmission. §301.2(5)”The representation in an advertisement or
sales presentation that a motor vehicle or motor vehicle goods or services are of a
particular style model, standard, quality, or grade if they are of another or if the
representation conflicts with a written notice or disclosure required under this chapter. For
the purposes of this chapter, a motor vehicle which is offered for sale is represented to be
roadworthy, and the advertiser or seller shall disclose prior to the sale the following
conditions if the advertiser or seller knows or should know that the conditions exist in the
vehicle: (iv)Transmission damaged, defective, or so deteriorated as to require replacement.”
(UTPCPL)

26. Since no warranty paperwork was provided at the time of sale, Plaintiff Phillip
Edmonds had to contact the warranty company from the number on the brochure he
had acquired. The warranty company performed their own inspection and found the
following items in need of replacement: the wheel bearings, the transfer case, and the
transmission. The warranty company stated that four different tires on an all wheel
drive vehicle would cause the wheel bearings to become defective; they also claimed
that four different tires would lead to damage of the transfer case which would lead to
transmission damage. Since the damage was a result of four different tires being
placed on the vehicle, the warranty company only agreed to pay for partial repairs of
the vehicle since damages were due to “operator error”.

27. The third party mechanic advised that they would not be able to complete the work
on the vehicle with the limited coverage that the warranty company agreed to.

28. Plaintiffs were informed by both the third party mechanic and the warranty company
that all items in need of repair were readily detectible and would have caused
immediate failure of an inspection.

29. Plaintiffs were informed that the four tires that were claimed to have been replaced,
by the Defendant, at the time of purchase, were in fact different sizes, models, and
tread depths which was likely to have caused the mechanical defects in the vehicle.

30. Plaintiffs were informed by the third party mechanic that the brake caliper which was
claimed to have been replaced by the Defendant had in fact not been replaced and
was in poor condition. Plaintiffs were informed that a piece of the break pad had been
broken off to stop the vibration of the pads against the rotors. §301.5(1) “Making a
statement, directly or indirectly, which the dealer or repair shop knows or should know to
be untrue or misleading including but not limited to the following: (iii) That repairs have
been performed on a vehicle when such is not, in fact, true.” (UTPCPL)

31. This vehicle was sold without verifying if it was mechanically sound and the
Defendant falsely and intentionally represented it as such.

32. The vehicle was represented to be repaired and fully inspected when in fact neither
had occurred.

33. Defendant has committed the act of misrepresentation as it relates to the sale of the
subject vehicle and additionally has violated the Pennsylvania Unfair Trades
Practices and Consumer Protection Act 73 P.S. § 201-1, et seq.

34. Pennsylvania Unfair Trade Practices and Consumer Protection Law (“UTPCPL”) 73
§ 201-1. et seq. and subjects a violator to the sanctions that are set forth in that law,
including treble damages and payment of the consumer’s court cost, litigation
expenses, and attorney’s fees.

35. The UTPCL prohibits any person from engaging in “[u]nfair methods of competition
and unfair or deceptive practices.” In § 201-3, and provides a non- exhaustive list of
specific forbidden acts in § 201-2(4).

36. The Pennsylvania Supreme Court has instructed that courts “construe [the statute]
liberally to effect its object of preventing unfair or deceptive practices.” Craimer v.
Monumental Properties Inc., 459 Pa. 450, 329 A.2d 812, 817 (1974)

37. The statute also makes available a private cause action for “[a]ny person who
purchases or leases good or services…and thereby suffers any ascertainable loss…,
as a result of the use or employment by any person of a method, act or practice
declared unlawful.” 73 Pa. Stat. Ann. § 201-9.2(a).

38. Plaintiff(s) is a “Person” as defined by 73 P.S. § 201-2

39. Defendant(s) is a “Person” as defined by 73 P.S. § 201-2

40. Plaintiffs purchased the vehicle primarily for personal, family and/or other household
purposes pursuant to 73 P.S. § 201-9.2(a)

41. Defendant committed several unfair, deceptive and unconscionable acts and practices
in violation of 73 P.S. § 201-2(4).

42. Defendant represented that the vehicle had sponsorship, approval, characteristics,
ingredients, uses, or quantities that it did not have.

43. Defendant coerced Plaintiffs into signing an “AS IS” agreement based off of their
representations of the vehicle violating § 301.4.9 “…the notice shall be in addition to the
window statement required by this paragraph and may not contradict an oral or written
statement, claim or representation made directly or by implication with regard to the
quality, performance, reliability or lack of mechanical defects of a motor vehicle which is
offered for sale:” (UTPCPL)

44. Defendant misrepresented that the vehicle was of a particular quality, standard,
and/or grade.

45. Defendant misrepresented that the vehicle had specific repairs performed when in
fact no such repairs were ever made.

46. Defendant fraudulently completed a State Inspection of the vehicle.

47. Pursuant to the UTPCPL, Plaintiffs meet all requirements to bring suit as they were
the purchasers of goods provided for personal, family, or household purposes and
they have suffered damages arising from the purchase of said goods.

Here is a link that references the laws that were violated by top sales one in this transaction. So for all of you eneducated idiots out there that said "AS IS means AS IS"...learn the law! http://www.pacode.com/secure/data/037/chapter301/chap301toc.html

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#2 Consumer Comment

They Solved My Problem and Then Some

AUTHOR: ConcernedMomma26 - ()

I bought a Volvo and Suzuki from Cal and Kane a few weeks ago...a few days afterwards the Cat Converter went bad (talk about pissed me off) and Cal ordered the part for me and paid for 1/2 the cost. The part was set to come in and imagine my suprise when they refunded my money and put the part on for free. I am more than happy and satisfied with the work Cal did to fix this problem. I know we cannot anticipate these things and he went above and beyond to make sure that I was satisfied and happy. Anything I said about them earlier I retract. I said it out of anger and frustration. If I would've known ahead of time that this is the way I was going to be treated and I would've never bad mouthed them. Thank you again Ray, Cal, and Kane for all your help in dealing with this problem and getting it fixed in a timely manner!

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#3 Author of original report

You are a tool

AUTHOR: Popeyepae - ()

You can post what ever you want, but since it is not true, I will track down your IP address and sue you for slander. 

This is not a public forum, that is why I can say "you aren't welcome" because this site is designed to warn people about the actual wronh doings of businesses against consumers...your (or anyone's) commentary and opinion doea not belong on a site of this nature. This is not a court room, so no evidence is required.

Stop being a troll and mind your own business. 

Yes, I mentioned my name, I wil also gladly also provide my phone number and address to anyone who truly interested in seeing real life evidence against Top Sales One. Just send me an email at (((redacted))). I can also provide you with the contact information of my lawyer who could provide anyone else aid who has been victimized by Cal at Top Sales One. Thats about all I am going to say on the matter. 

As for the trolls, get a life, mind your own business.

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#4 Consumer Comment

wow people

AUTHOR: Lawstudent37 - ()

Andy, I called you before for a insurance quote. frankly it was not a good experience maybe i should start a claim about you on here. No one mentioned your name ANDY until you did and i had to respond.

 

Couple of points if i may,

You are not the police of this website so why would you say "your not welcome here" ? Not Nice Andy.

Your on here saying people are criminals do you have there criminal record to prove what your saying?

You make alligations of fraud... again since when did you get of insurance and start the law enforcement.

if theres a small claim court filing where is it i just searched "pacourts" portal and you or your attorney have not filed anything including the others you are claiming that had a problem.

You mention all this power you have, usually people that have to say it dont have it, just a fact.

 

 

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#5 Author of original report

NO one works with me, I own my own Insurance Agency

AUTHOR: Popeyepae - ()

This last person claims to work with me. Look me up, Andy Edmonds- Farmers Insurance...I work for and by myself, so they are blatently lying!  I am willing to bet that half of these trash talkers are just Cal and family, who else would be defending these criminals. 

Again, I could care less who buys what from who...I don't really care what you think or if you had a good experience with them, I have a case pending in small claims court against them, my attorney has 3 other clients filing cases against them, so seriously...this is not a place where you go to post your opinions about my situation. Mind your own damn business, if you have a good experience to share, that is relevant, but if you are just coming on here to trash talk or post your opinion, get lost, you aren't welcome here. 

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#6 Consumer Comment

MAJOR BONEHEAD

AUTHOR: CO WORKER - ()

I JUST READ THIS FROM THE SAME PERSON WHO POST ON HERE OVER AND OVER AND OVER.........

HE QUOTES:

All said and done and Top Sales One will be paying out a lot more than they would make by ripping us off! Lesson learned though...never purchase a vehicle "as is"!  Not to mention I am a car insurance salesman, a member of the VFW, a founder of a local political activist group, and anoverall prominent member of the local community, and I will make it my goal in life to make sure Top Sales One has the poorest reputation they can have! In a small community like Hanover, it isnt that difficult! 

 

MY QUOTE: PEOPLE WHO MAKE COMMENTS LIKE THIS HAVE NO POWER AND THIS GUY HAS BEEN POSTING SINCE DAY ONE.  I KNOW WHO THIS IS AND I THINK ITS FUNNY HOW PEOPLE THINK THEY CAN THROW SOME POWER AROUND THIS GUY HAS NONE TRUST ME I WORK WITH THE GUY.

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#7 Consumer Comment

chuck of hanover

AUTHOR: chuck of hanover - ()

Hey there fella's i bougt my truck from them and i love, she is a work horse and its 15 years old so i expected it to not be perfect but i have had no real problems with it, best of all the price was the best around town hands down . my hats of to that place they got me back to work.

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#8 General Comment

hanover boro/242 baltimore

AUTHOR: Hanover boro/baltimore - ()

I am a customer who bought my car from this place and i love it its been a great car. I have had a couple issue but i will say nothing that was major and i expected that becasue it was a 12 year old car with 138k on it.

i read these comments and it sounds like 2 upset consumers here not 100 so it would lead me to beleive that maybe you should of had your own shop look at it before you bought it this is really commen sense and should be done before you buy any used car, truck, tracker or dirt equipment, for example i bought a bobcat from a dealer and i had it checked out before i bought it. i am very happy that way becasue i did my due dilligence before buying

 

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#9 Consumer Comment

use common sense

AUTHOR: Hanover/york - ()

wow number 1. this is my reply,

I am confused so you must be an idiot used cars are used cars, Inspected means state inspected, no one is gonna fully service a car for you, in this world, for a car your buying for less than 8k. commen sense needs applied here.  "as is" means "as is", I drive by there all the time that place is so damm busy i doubt that 2 out 5 cars rule applies here i bet they have sold hundreds of cars if not thousands its a prime corner.

You make the comment someone is under investigations is a huge alligation and is not smart on your part i got sued for something like that in the past.  To me it sounds like your just a bitter buyer and wont take responsability for your own actions so thats why you post on here which by the who really looks at this.

Heres some ideas positive ideas for people who want to buy a car.

rule 1. when buying a car: take a mechanic with you or a friend that knows about cars, or better yet take to your own mechanic.

rule 2. If the car is as-is take it out and really drive it and check for drivability issues address upfront if issue before you buy because in Pa "AS-IS" really means "AS-IS"

rule 3. If they offer a warranty, and you have to buy it its always smart to do this becasue it gives you protection and some coverage, but wont cover all because again your buying a used car remember that. dont matter where you buy from most dealers buy from auction and bring to there lot so used cars again are used cars period. means buy at your own risk..

rule 4 If your a Pa person always make sure the car has a new pa inp performed.

 

thanks folks

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#10 Author of original report

2 out of 5 cars isn't good business

AUTHOR: Popeyepae - ()

That is great that they helped you with YOUR vehicles. It is good to know though, that so far, just about everyone on here that has bought a car from these people has had some sort of issue, whether it was repaired or not. 

 

When it boils down to it, these are used cars, and minor issues are to be expected; however,major mechanical issues that effect the safety and funcioning of the vehicle aren't. These cars are sold "AS IS" but advertise a new inspection which is designed to insure the integrity of the vehicles being sold. When told that there are no issues and that you are buying a functioning, safe, road worthy vehicle, it should not fail inspection the second you drive it off of the lot...those are unfair trade practices...and boarderline fraud.

Cal has been under investigation by the State police for listing his address on customer's title so that he wouldn't have to do the paper work for a Maryland residence...that is the kind of people we are dealing with here...frauds, crooks...and though I am sure one out of every ten cars on their lot is decent and might not have any issues, but from what I have seen and everyone I have talked to, these people are in the lemon business.

Buy at your own risk, just know that based on the statistics provided by this site alone, odds are you are going to have problems with the car you buy here.  

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#11 General Comment

help sos

AUTHOR: Hanover Hoss lady - ()

 I am reading this and I have bought 2 cars from them.  Cal  he was always nice  and explained things my  husband is a mechanic in MD and said theres no way that he can see inside a cat converter i understand your frustration but it looks like the guy was fair to offer something. Most used car dealers dont offer anything after the sale. We understood that when we bought a car it was 10 years old and it is mechanical.

The problem we had we took back in and Cal was so nice and surprised us and did the full repair parts and labor, even know my husband was willing to do, it only took there shop there about 30 mins to do. I was very thankful for what they did.

I bought a Saab, and a Volvo conv in the middle of last summer. I went back for a couple of other odds and ends issue and they only charged me cost to do reapir. MORE THAN FAIR !!!

Thank you

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#12 Consumer Comment

Crap Shoot

AUTHOR: ConcernedMomma26 - ()

If anybody is doing anything about this company please let me know!

On Monday February 24th I bought 2 vehicles from this company. I understand as is means that there is likely a problem with the vehichles and my husband went over them thoroughly. The one vehicle purchased was inspected and ran throuh emmisions earlier this month. I was driving home from out of town when the catalyst converter took a crap leaving me stranded.

I went to Top Sales and talked to Cal and he is paying for most of the part since my husband will do the labor. But I find it very hard to beleive that this vehicle didn't show any warning signs before or passed emmissions. I have a 10 month old son and I am glad I didn't have him with me. My car literally stopped accelerating on 94S luckily i coasted it into a parking lot but something much worse could've happened

I talked to a mechanic in town and he said the state will not revoke their inspection license since Top Sales got the car to pass emissions but something needs to be done and these folks need to be run out of town. Cal also owns the Cash for Homes company in York and he remodels homes and flips them. If this is what they do to cars that they "flip" I scares the heck out of me imagining what people buying homes from him are getting into.

I am going to start a facebook group called Top Sales One. Anybody who is doing something about them that would like to contact me can get me on there.

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#13 Author of original report

luckily my attorney...

AUTHOR: Popeyepae - ()

Luckily my attorney  doesn't agree with you. A piece of paper on a window does not absolve a dealer from selling a vehicle as advertised or selling a safe vehicle. You have to be licensed by the state in order to sell cars in PA, that license holds a dealer to certain standards (both ethical and professional). If this were sold by an individual "as is" then it would be as is, where as a licensed dealer has legal obligations to their customer. And the fact that the tow truck driver from Mike's Towing said he brings vehicles back to their lot once a week for repairs, only proves to both the public and the courts that these people are in the business of selling bad cars.

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#14 Consumer Comment

Sorry, but no.

AUTHOR: Crucible - ()

"You are mostly right, except that if a vehicle is advertised to be in a certain condition, and you have 4 witnesses to such said advertisement, than legally that holds some weight. "

    No the contract is what applies in court.   Once you signed and agreed to "as is", you were agreeing to buy it as it sat.    Car dealers know this, which is why they'll tell you whatever you want to hear to get you to sign.  

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#15 Consumer Comment

As is is really as is common sense

AUTHOR: Hanover/york - ()

Hello all,  I am frankly surprised that you don't know what as is means. It does mean as is. I bought a car from this company Topsales about 2 months ago and we are very happy and would recommend them. I did have my personal mechanic look over the car before I purchasd but he gave me the blessing. The sales people where polite and very nice and the price was very fair. 

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#16 Author of original report

false advertising

AUTHOR: Popeyepae - ()

You are mostly right, except that if a vehicle is advertised to be in a certain condition, and you have 4 witnesses to such said advertisement, than legally that holds some weight. The prudent person test comes into play...if the car blows up a month after purchase, it is the buyer's problem, if the car shows major mechanical issues a day or two after purchase, the prudant person would assume that the problems existed prior to purchase. If it is advertised as having all major mechanical work completed, then no major mechanical issues should exist. The key is in having 4 people there willing to testify to such said advertising. 

All said and done and Top Sales One will be paying out a lot more than they would make by ripping us off! Lesson learned though...never purchase a vehicle "as is"!  Not to mention I am a car insurance salesman, a member of the VFW, a founder of a local political activist group, and anoverall prominent member of the local community, and I will make it my goal in life to make sure Top Sales One has the poorest reputation they can have! In a small community like Hanover, it isnt that difficult! 

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#17 Consumer Comment

Actually, you didn't.

AUTHOR: Crucible - ()

". We purchased this on the ground that Top Sales One claimed to stand behind their product. "

  It wouldn't seem so.   An "as is" purchase is specifically one that means the seller does not stand behind their product.     Sure every used car salesman will give you a bunch of verbal fluff, but "AS IS" on the paperwork tells you everything you need to know.  It means that anything that happens after you leave the lot is your problem. 

  Never buy a car "as is" unless you've had it fully checked out by an independent mechanic.   Third party warranties are no substition for doing your due diligence (as you are now finding out).

 

 

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