• Report: #1138764

Complaint Review: total merchant service of az

  • Submitted: Mon, April 14, 2014
  • Updated: Mon, April 14, 2014

  • Reported By: Jorgeb — NOGALES Arizona
total merchant service of az
Nationwide USA

total merchant service of az TMS, Total Merchant Services, Worldwide Total Merchant Services Do not trust this company, Horrible business practices, High rates, Liars and crooks Tucson AZ Nationwide

*REBUTTAL Owner of company: Cancelation and Auto Renewal process

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  This company kep charging us even after we closed the account over the phone, Auto renewal policy on contract, made up charges, false promises fron sales person, do not do business with this company they lie and cheat.


This report was posted on Ripoff Report on 04/14/2014 01:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/total-merchant-service-of-az/nationwide/total-merchant-service-of-az-TMS-Total-Merchant-Services-Worldwide-Total-Merchant-Servi-1138764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Cancelation and Auto Renewal process

AUTHOR: TMS AZ - ()

I would like to respond on merchants comments,

On page 9 section 13.) Terms and Termination; Explains to Merchant the automatic renewal of agreement of one year increments after Merchant has completed three year service agreement. Merchant may avoid renewal by submitting a written notice of termination within 60 days prior to expiration of agreement. (this is common with all merchant processing companies). False promises by sales rep is not clear as well to made up charges and cheating.

Evey item charge on a merchant statement is legal and accounted for, Never made up as per Merchant accusation.

It is the Merchants sole responsabilty to read, comprehend any leagl agreement place before him/her upon signing.

Sincerely,

Total Merchant Services AZ

 

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