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Report: #1246138

Complaint Review: Touch of Eco - Groupon - Fort Worth Texas

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  • Reported By: neuronweb — Herndon Virginia United States of America
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  • Touch of Eco - Groupon 4401 Diplomacy Rd Fort Worth, Texas USA

Touch of Eco - Groupon Defective product; Halolite, Square Solar Outdoor Light Fort Worth Texas

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Purchased a set of two Square Solar Outdoor Lights around 5/19/2015 via a Groupon add.  I installed the lights on a second home in Florida on 06/13/2015 and they were working correctly.  On 06/18/2015, I went down to Florida and one of the lights were not working. I uninstalled the lights and found that they were filled with water.  One of the lights had the solar panel discolored, and both lights had discoloration of the led reflection plate.  When I contacted Groupon, the told me to contact the vendor. I contacted the vendor and they were nice enough to tell me that they only warranty the lights for 60 days after delivery.  I tried to convey that these lights cannot be outdoor lights if they were filled with water. How the water got in them I will never know.   I do not have photos now, since they are drying in the garage in Florida.  So I lost $25 for not notifying them quick enough, but I feel they should not have filled with water due to some defect.

This report was posted on Ripoff Report on 08/03/2015 06:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/touch-of-eco-groupon/fort-worth-texas-76155/touch-of-eco-groupon-defective-product-halolite-square-solar-outdoor-light-fort-worth-1246138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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