- Report: #1142436
Report - Rebuttal - Arbitrate
Complaint Review: Tours 4 Fun
Tours 4 Fun Cancelled Tour- No Refund! Arcadia California
*Consumer Comment: And you knew -- how?
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
On our 2nd day, after 4 hours heading to to the Grand Canyon, the tour going up there was cancelled due to "unsafe" weather conditions. It was snowing though other tour buses still pushed to go there. To my shock & disgust, no refund or rescheduling of tour was considered, despite constant follow up through email & call. Absolutely nothing. Nothing to compensate for the loss of time & not seeing the Grand Canyon. All I got was "Sorry, we can't control weather conditions" reply, which is completely unacceptable.
I understand unforeseen events do happen. Customers paying good, hard-earned dollars, should be compensated fairly in light of such events. It's like buying an Iphone but only getting the headphones and charger. Not only did we miss out on the highlight of the the trip, we also lost a day due to travelling back & forth for nothing.
This report was posted on Ripoff Report on 04/28/2014 03:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tours-4-Fun/Arcadia-California-91007/Tours-4-Fun-Cancelled-Tour-No-Refund-Arcadia-California-1142436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.