• Report: #1014282

Complaint Review: toyota of glendora

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, February 14, 2013
  • Updated: Wed, February 20, 2013

  • Reported By: joe mac — san dimas California United States of America
toyota of glendora
1949 auto center dr glendora, California United States of America

toyota of glendora failure to refund extended service warranty guarantee glendora, California

*Consumer Comment: Same thing happened to me

*UPDATE Employee: Toyota of Glendora

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I purchased a fully refundable extended service warranty at the time of purchase of a 2006 toyt,tacoma for over $2000.  The salesman told me it was a great deal..  6 years later .. time to cash in.. sorry , no money.. how bout free service coupons?  Now I have to file a small claims suit... great customer service... I'LL never buy from here again....

This report was posted on Ripoff Report on 02/14/2013 12:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/toyota-of-glendora/glendora-California-91740/toyota-of-glendora-failure-to-refund-extended-service-warranty-guarantee-glendora-Califo-1014282. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on toyota of glendora

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Same thing happened to me

AUTHOR: Coolcustomer - ()

I am in the same boat. If your reading this and havent purchased from this dealership go somewhere else. Great customer service when you purchase but don't believe the smiles. When you follow up with a problem nobody is available. Their too busy selling cars to deal with you. Your at the back of the line and get to you when they get to you. Be very careful of any warranty or add on they try to sell you. they aren't selling just Toyota products here. They peddle third party junk warranties and make promises of refund if not used as if they are guaranteeing but when it comes time to pay up they hide behind some third parties bankruptcy. They offered me 50% refund which I will not take. It's a matter of Principle. Man up Toyota of Glendora and keep your word. If you made a bad bet on a third party company do the ethical thing and pay out what you promised.

Honest car dealer.... Wow, what a crazy thought? at the very least don't put your pawns out on the floor to deliver the bad news. Man up Bob the GM. Come down from your office and tell your customers to their face how you sold them a bad third party product and your not willing to back it 100%. We all know you paid a small fraction of what you charge the consumer for these "service contracts". Hoping to persuade them into 100% refund. If not, next step is emailing all the LA news channel investigative journalist. I've seen them do spots on smaller issues then this. If that doesn't work I'll make flyers and stand on the public street near entrance and hand out flyers as patrons enter the dealership letting them know what happened to me and why they should not purchase there. I work remotely so I have the ability to kill a handful of days to do this. Last resort is small claims court for full refund plus court cost. Hoping someone at glendora reads this. I will remove or update this post if I get a positive outcome. Sickening how these big companies treat people after they already took their money. 

Respond to this report!
What's this?

#2 UPDATE Employee

Toyota of Glendora

AUTHOR: Toyota of Glendora - (United States of America)

Thank you for alerting us of this issue.  I would like to assure you that we never intend to do anything to mislead or frustrate our customers. I would like to apologize for any troubles you may have had. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue and we can work towards a resolution.

Please contact me at your earliest convenience.  

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory