- Report: #714503
Report - Rebuttal - Arbitrate
Complaint Review: tracfone wireless inc.
tracfone wireless inc.9700 N.W. 112th Miami, Florida United States of America
tracfone wireless inc. refused to provide service days payed for Miami, Florida
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Yesterday, with 2 service days left, I called and found out about the value plan (my ex-girlfriend is now married to someone who did not approve of her help). Contrary to what I was told in their note, I was told ONLY ONE AIRTIME INCREASE WAS MADE FOR Feb. on the 7th .. COMPLETELY WRONG!), further, the 45 days from their customer service was actually 37 days which comes with the value plan, and we were done. The days of service for 4 or 5 months of value-plan were taken from my own prior 'stash' of days. The days my ex-gf paid for I WILL NEVER RECEIVE. As I write this, I have a Tracfone with 320 minutes, 1 day of service. I am only left to wonder if I purchase a 60 minute card, will I get the service days for this?? Tracfone, gave me the minutes my ex paid for but will not provide the 37*5 days of service.
I have been ripped off and lied to and called a liar. You want to deal with Tracfone?
This report was posted on Ripoff Report on 04/06/2011 09:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/tracfone-wireless-inc/Miami-Florida-33178/tracfone-wireless-inc-refused-to-provide-service-days-payed-for-Miami-Florida-714503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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