- Report: #1124781
Report - Rebuttal - Arbitrate
Complaint Review: Tracfone Wireless, Inc.
Tracfone Wireless, Inc.9700 Northwest 112th Ave., Miami, Florida USA
Tracfone Wireless, Inc. subsidiary of American Movil S.A.B de C.V Tracfone Customer Service Costs You a Bundle Miami Florida
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I do not understand Tracfone customer sevice. They told me I would receive a credt for my call, but I can't get the credit. I have made numerous attemps, but only get computer geneated responses. I had to purchase additional minutes due to the wait time and response which took 50 minutes, I am told by e-mail that my issue is very complex and told me to call them from a land line. I cannot get a response by e-mail nor a call back on my cell phone. I am disabled and only have e-mail and my Tracfone, which was a gift. I find this very upsetting. I would appreciate any help you may provide.
This report was posted on Ripoff Report on 02/19/2014 10:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tracfone-Wireless-Inc/Miami-Florida-33178/Tracfone-Wireless-Inc-subsidiary-of-American-Movil-SAB-de-CV-Tracfone-Customer-Servi-1124781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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