- Report: #1114273
Report - Rebuttal - Arbitrate
Complaint Review: Tracfone
Tracfone2675 Reeves Rd Plainfield, Indiana USA
Tracfone ingram micro mobility smart phone lasted less than 2 hours now h*** getting a refund Plainfield Indiana
*General Comment: Not their job...
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I bought a Smart phone from Tracfones web site it was $129.00 (roughly) I have a heart condition I’ve had 5 by-passes and one stint and I live 30 miles from the closes town and I live alone and my home phone stopped working so I needed a phone for any emergency. So I bought it on 12/6/13 it lasted a little over an hour and it quit working. I contacted Tracfone and told them that it does not work and that I really need a phone, so after going through hell talking with some guy from India I’m sure you all know how wonderful that is, he said we will replace it just send the other one back. So I wait a week and get an empty box. I called again and said I just want a refund no more of your refurbished crap, they said it will take a month after the date we receive your not working cell phone back to the warehouse before we can return your money. I’m living off of S.S. Disability I need that money to buy a real phone. I called again they said we received it on 12/19/13 it will take one month from that date to return your money. These people put my life in danger and they don’t care about my personal problems just want to keep my money. PS, Yesterday 1-7-14 Fed-ex delivered another phone I refused it I told them I want a refund NOT another refurbished piece of junk. They love money that much as to try and buy me off with another phone.
This report was posted on Ripoff Report on 01/09/2014 01:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tracfone/Plainfield-Indiana-46168/Tracfone-ingram-micro-mobility-smart-phone-lasted-less-than-2-hours-now-h-getting-a-re-1114273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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