- Report: #1101962
Report - Rebuttal - Arbitrate
Complaint Review: Tracy Bernardo of www.sacramentowebdesigngroup.com
Tracy Bernardo of www.sacramentowebdesigngroup.com915 L Street, Suite C-325 Sacramento, California USA
Tracy Bernardo of www.sacramentowebdesigngroup.com Fraud, scam, cheat, liar, con man, money driven, vile, cruel, dishonest, scam artist in Sacramento. Sacramento California
*Consumer Comment: Sociopath!
*Consumer Comment: Nasty and rude businessman!
*Consumer Comment: Don't be fooled by Tracy Bernardo!
*Consumer Comment: Bully, Monster, Fraud, Deceptive, Manipulative....ect
*Consumer Comment: Pathological liar / conman
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Tracy Bernardo is a well known con-artist online, history has shown that he does not care for his clients but only their money, read the path of destruction he has left below and think to yourself, do you want to do business with this kind of person?
TEACUPPIGSFORSALE.COM IS NOT AUTHORIZED TO PLACE PIGGY ESSENCE MICRO MINI PIGLETS. Mr. Tracy Bernardo was terminated on 1-20-12 due to several of his clients realizing that he was only a broker taking their money and not contacting me with the sale or money, so they could get their piglet. He has been repeatedly asked to take down my piglet pictures. He refuses. He gets contracts and payments, then does an unethical bait and switch by trying to provide another piglet from another breeder. I provide the true size and health guarantees. Mr. Bernardo and from where ever he gets the new piglet, do not provide these guarantees. In October 2011, I even shipped a piglet to one of his Canadian clients, because after one month, I did not know of them, did not know of the contract between Teacuppigsforsale.com. I had never received their payments from Mr. Bernardo. He continued getting signed contracts and wire transfer payments. Some sales and payments he reported, others he cheated. He would then on these scams, not turn over the contracts or the payments minus his 15% commission. Mr. Bernardo never notified me, the
breeder, of these sales. His cheated clients searched on the internet until they found my piglet pictures. Realizing that they were the same piglet, they would then contact my main adoption specialist, and then they would contact me.
Mr. Bernardo also did not provide the post arrival support to many clients. Complaints were increasing from Teacuppigsforsale.com clients. He would misrepresent himself as the breeder, even going as far as stating a piglet was
in his car on the way to a vet appoinkment. He would inform that the barns were just down the street from his home outside Sacramento, CA. BEWARE OF TRACY BERNARDO, LIGHTHOUSE MEDIA GROUP LLC, AND TEACUPPIGSFORSALE.COM.
April 6, 2012:
Another complaint and more overwhelming evidence that Tracy Bernardo is a liar and cheat. Beware of him:
Regarding Tracy Bernardo, I've been monitoring the situation through your postings and feel extremely lucky we didn't suffer the same fate as some others. I'm sorry for you and the customers he caused so much trouble for! Tracy mislead us as well, but we were lucky that he didn't cheat us out of our money at least. As you may recall, he stopped answering my emails immediately after we paid him, and he mislead us regarding our pig's size, and he lead me to believe that he was the breeder and that the pigs were nearby. He never mentioned you or your ranch in Texas. I discovered the truth by searching the web and recognizing our pig's photos on your site so I contacted you. We were fortunate that for whatever reason he must have told you of our adoption, but I knew then he had not been honest with me in the process. I am very glad not to deal with him anymore and I hope the mess he's caused you and the others is resolved soon.
April 5, 2012:
Tracy Bernardo, now known as TB, has again pulled another scam: bait and switch. Read below from one of his victims.
Hi...I am sorry sorry to bother you and know that this is not your problem, but I saw your website after I wired money (4,500.00) to teacuppiggies.com for a male white pocket nano mini pig 'Alexander' who is on my contract. Your comments are correct about Tracy. The only time I have actually talked with him on the phone is the day I was sending the money. It took weeks, but I am at least thankful that I finally actually received a piggy, although I am positive the piggy I received is not the piggy on the website. I did not receive any paperwork for the piggy such as
any vet visit or health certificate/shots etc..He will not return my many phone calls/emails and I have no support or ideas of how to care for this piggy now that he is here.
The reason I am writing you is that the pig 'Alexander' (attached) that I thought I had purchased, is the only one on the website in this particular valentine's box and setting, and I was hoping that you could perhaps identify the photo to see if you maybe know this litter or are familiar with the breeder where I could go to get help. There are no other piggies on his website that have the same valentines setting or anywhere online that I can find. Alexander was born (1/8/2012), I believe around the time you posted that you were having issues with Tracy. I was hoping perhaps you were familiar with this litter and I could start there in trying to find out if I actually received the same type/price piggy that Alexander is. His photo is still on his website.
The piggy I received yesterday is a white male, but it is very spotted on his temples, various black spots on his body, and has black pigment on his nose. I don't believe such marked pigment would show up, but I am not familiar with it either and if this is possible. Alexander looks solid white with no black pigment anywhere that I can see. The piggy I received is pretty small (4lbs) and has one blue eye, so maybe that will help to id him. He is very cute, but I am hoping that I did not receive a pig that will be more than the 16-18lb contract we signed. I have only had him for one day and have not taken any photos of him yet. If I took a picture of him and sent it to you, do you think you may be able to identify if he is one from your litters or another breeder Tracy works with? Any guidance would be very appreciated as I am at a complete loss.
I would be happy to call you if you think you can help. I am hoping that someone may be able to tell me who/what this piggy I have is. I am just sick over this whole ordeal and wish I would have seen your website first. I can imagine that if I cant get Tracy to call to even make sure the piggy arrived safely, he will certainly not stand up to his contract.
Thank you so much for your time.
Name: debby b
Message: I am overjoyed!!Thrilled beyond belief that this man is being exposed. I have numerous email conversations from Tracy weaving a web of lie after lie- I have a voice mail that complete contradicts his emailed promises and claimed he'd been working on his ranch all weekend because of the rain- after a little research I discovered he is an internet market "specialist" which explains his nicely laid out website... I had family backing me in my communications with Tracy and was able to put enough pressure, after weeks of ridiculous lies, to allow me to speak to CJ himself. I finally felt I was getting somewhere once I spoke to CJ and I did receive my piglet. I have to say Tracy Bernardo is a twisted delusional man who will certainly do a lot of damage to the world of mini pig lovers if he is not stopped. Thank you CJ for making efforts to stop him..I have been on my own tirade since the moment I began the pursuit of getting my much loved pig. I have used my website, twitter account and forum in my classroom to avoid purchasing from teacuppigsforsale.com I fully support your attempts of putting these beautiful animals in the hands of those that want nothing more than to love and adore them regardless of their tiny mini status... Thank you again for informing us- my day is made brighter knowing Karma has bitten back!!
March 14, 2012:
Form Response ---------------
01 - Email Address = left blank for privacy
02 - Name = J
03 - Phone Number = left blank for privacy
04 - Your Message = I have noticed message on your web site stating that you are not working together with Tracy Bernardo. Over six weeks ago I have orderd a pig from Tracy's website and I still have not got it nor any information regarding when I would get it. Can you tell me by any chance if Yoshi from Tracy's web site was one of your pigs?
Or maybe you know the breeder where Yoshi comes from? Now I am trying to get my money back so I can buy pet for my kids in more reliable place. I would really appreciate some info on it.
Again, one of my piglets that Tracy Bernardo of Teacuppigsforsale.com was not authorized to put on his website, or take a contract and payment. He had them sign a contract, took payment, then never notified me of the contract. He
did not send payment for one of my piglets that has a contract and payment.
March 23, 2012:
Mr. Bernardo acquires a piglet to replace my piglet "Yoshi" that he illegally and unethically sold to this family after I terminated him for illegal and unethical practices. They inform him that they know it is not Yoshi, because they talked to the breeder, me. They ask for dob, current weight, and projected adult size. He has nothing to say or write back, except, that he is not a broker, he is not one that resells. He is the breeder, the best breeder and seller in the country. Again, a huge lie. I had been placing my piglets through Teacuppigsforsale.com for almost two years. I terminated him in January 2012 after a scam he ran on Shaela K in October 2011, and another to Susie P. in January. We have now had three clients of Teacuppigsforsale.com and Mr. Tracy J. Bernardo contact us and try to solve the mystery of why he takes their money and does not deliver a piglet, or any real details. He has even sold the same piglet twice. He takes the money, promises, promises, then desparately tries to find a switch piglet from another breeder, as he is not a breeder. He may be attempting to get a breeder pair at this point to refute that he is not a breeder. He has been terminated as a broker with Piggy Essence. It seems that he will lie to any length to get money out of people.
March 16, 2012:
J's wife related to me how Mr. Bernardo would give them all sorts of tales in concern to being the breeder. One comment was that he was on his way to the vet with a piglet. He does not breed, he does not have barns down the street as another of his client has called me and given me more insights.J and his wife adopted Xavier from me. They wired money on 3-15-12, and I shipped on 3-16-12, as Xavier was already neutered. Getting a great micro mini piglet that is weaned should take a week to two weeks after payment, depending on whether it is a male or female.
January 6, 2012 to January 19, 2012:
Contract signed between Teacuppigsforsale.com and Susie. On January 9, 2012, she wired Lighthouse Media Corp, LLC, owned by Tracy Bernardo of Teacuppigsforsale.com a nonrefundable deposit on a Piggy Essence micro mini piglet. January 19, 2012 she provides proof that she wired the money, yet Mr. Bernardo never gave her updated pics. Mr. Bernardo did not ask for updated pics, because he had not notified me of the contract with the $3600 in payments.
Early March 2012:
Another couple called TLCPiglet.com, due to seeing the same pics of micro mini piglets on www.teacuppigsforsale.com. They had wired over $4000 to Tracy Bernardo, dba Lighthouse Media Corp, LLC, teacuppigsforsale.com back in late December 2011. The were told to be patient. Tracy Bernardo never contact me in December at the time of their first payment or the following payments in January and February. By the time they contacted us in March, their piglet had been sold by Trace Lovelace Cousaire of TLC Piglets, my girlfriend. They are pursuing this legally.
Contacted by a mother for her young adult daughter. They signed a contract and wired over $4000. After a month, He never notified Piggy Essence, the breeder for Teacuppigsforsale.com that he had placed another piglet in contract with full payment. I had them verify all contracts and wire transfers. I also verified with Chase Bank, the bank that was being used by Mr. Bernardo at that time. They verified that the funds had been in his account. I did not want them to litigate and pursue an acknowledgement smear of Mr. Bernardo, as he was responsible for a vast majority of my sales and placements at that time, so I had them choose another comparable piglet. I paid for all the shipping and health expenses to send this piglet to another country. Mr. Bernardo agreed in email to reimburse for the piglet, as he did not have the funds.
March 20, 2012:
There is a new smear campaign initiated by an anonymous person. This posting is almost certainly from www.teacuppigsforsale.com by Mr. Tracy Bernardo. I had to terminate my contract with him due to four people that tracked me down, due to not receiving a piglet from him, after contract and wire transfer payments. If you go to my website, you will see that on the home page and the available piglets page, he was terminated in January 2012. Yet, he refuses to remove my information and my piglets. Three people recently have contacted me to the whereabouts of the piglet he sold them, one of my piglets. I have a new page on my website: Teacuppigsforsale.com. They sent me proof of the contracts and the payment. With much regret, Mr. Bernardo did not forward me the contracts or the payments for the Piggy Essence piglets. He has been desparately doing a bait and switch to sell them a completely different piglet from another broker. My posts about him, has lead him to block me from seeing his website. I have even received an anonymous death threat. Mr. Bernardo does not tell the truth in many regards. He represents himself as the breeder,
as I can in emalil show many, many complaints about him. Even one of his clients owns TracyBernardo.com and posted about the treachery of doing business with him. Mr. Bernardo, then called every associate in the client's office and smeared the client and threatened. Keep in mind, we have a prescribed care program from my vet, Dr. Williams. We do a physical examination prior to departure. Post care advice and support is given. Monthly Care Monitoring is required for a minimum of 12 months in guiding the client in proper care and socializing..
I strongly encourage you realize that the above posting is from a desperate individual who will lie, manipulate, scam, cheat, smear, and attempt to destroy. He wants to take the spotlight from himself and his wrongs by any means. Please do not buy any piglets from Tracy Bernardo who owns www.teacuppigsforsale.com, owned by Lighthouse Media Group, LLC. March 20, 2012: Another Testimonial from a swindled Tracy Bernardo of www.teacuppigsforsale.com client: Tracey Bernardo promised me a pig, I signed a contract and wired him $4,400. After not returning my phone calls, emails, or voicemails, I got suspicious. I searched different pig sites and found the pig I had purchased on CJ's site. CJ nicely explained what happened and I asked Tracey for my money back. Not only did he not provide me with a pig but he embezzled 3 years worth of savings from me. I have a lawyer trying to get my money back. Tracey has thrown a huge wrench in my finances and has been an incessant headache.
Brie M, los Angeles CA
I have received an anonymous death threat through my website form response.
CJ and Trace,
I'm writing because of the negative experience I had with Tracy Bernardo of teacuppiggiesforsale.com when purchasing a mini piglet. When making arrangements for shipping my piglet, I explained to Tracy that from where I live, there were only two airport options. The closest being a three hour drive, and that I would need to make arrangements at my office so I could be gone that day. A date was set, and then I received an email from Tracy Bernardo telling me that "his shipper" couldn't ship that day. Then another date was set, only to be changed again. This happened at least five times. The last time it was changed, Tracy lied when he told me that it was too late in the day to book the flight. I knew this was a lie, because that particular airline didn't pre-book pet cargo.
By this point, I was extremely annoyed and frustrated with the runaround I was getting from Tracy Bernardo, and I became concerned about the possibility of being scammed. I started doing some research on the internet about him. Tracy had led me to believe that he was the breeder of the mini pigs, and that the man in Texas whom he referred to as CJ, was "his shipper".
My research on the internet discovered that Tracy was not the breeder, but "his shipper in Texas" was actually the breeder. This raised a huge red flag and my concern about being scammed grew. I found Trace Cousaire's web site and called her. I explained my situation with Tracy Bernardo. She was very helpful and gave me CJ Tobler's phone number. I then called CJ and told him about my frustrating situation regarding Tracy Bernardo changing the shipping dates so many times. CJ then informed me that while he was away a new employee was caring for the animals and something had happened to my piglet, and it couldn't be found. He said that he advised Tracy Bernardo of the situation, and told Tracy to tell me what had happened. Instead of being honest and telling me the truth about my piglet, Tracy chose to withhold this very important information and instead thought it would be a better idea to keep changing the shipping date. I don't why he could possibly think this charade or tactic could have a positive outcome. Needless to say, my experience has caused me to question Tracy Bernardo's ethics.
After speaking to CJ and finding out the truth about the piglet I purchased, CJ was very responsive to take and send photos of piglets that were similar to the original one I purchased. We now have our piglet and CJ has been supportive throughout the entire process and continues with his support.
March 21, 2012:
My website was hacked with some of the accurate detailed information about Tracy Bernardo of www.teacuppigsforsale.com was removed.
March 22, 2012:
Yet another Teacuppigsforsale.com and Tracy J. Bernardo client has come forward. He also sold her the same piglet that he sold to another client, and one month later, no piglet. She did more research on the internet and found www.tlcpiglets.com. There she saw the pics and bio of her piglet. She called Tracy L. Cousaire, only to realize that Tracy Bernardo has been cheating some of his clients by not turning over the contracts and payments to the breeder, Piggy Essence. HOW MANY MORE CHEATED TEACUPPIGSFORSALE.COM CLIENTS WILL COME FORWARD?????
This report was posted on Ripoff Report on 11/25/2013 06:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tracy-Bernardo-of-wwwsacramentowebdesigngroupcom/Sacramento-California-95814/Tracy-Bernardo-of-wwwsacramentowebdesigngroupcom-Fraud-scam-cheat-liar-con-man-mon-1101962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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