• Report: #945747

Complaint Review: tradeking

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  • Submitted: Mon, September 24, 2012
  • Updated: Mon, September 24, 2012

  • Reported By: tired of being run around — Laguna niguel California United States of America
tradeking
Internet United States of America

tradeking My account was open, my account was closed, send this info and will re-open, sent info, NOTHING Internet

*Author of original report: I might be wrong

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I filled out all of the paper work tradeking requested.A few hour's later I recd. an email stating my account was open and cogradulations Bailey Wagner. I went to the bank to wire $$ and it would not go through? That was last Friday on 9-21-12. Today I recd. an email saying: Since you have not sent the info we needed you are SOL.

The reason they denied me was because I did not use their web site accountverification@tradeking .com. Now, The reason I did not use accountverification@tradeking.com and attach the info needed is because this web site does not exist as far as I could see.

I spent an hour trying to find this website, nothing. I faxed the info three time's on 9-23-12 and checked my fax machine, all three went through. I emailed this info as an attachment  to their email denying me two times today and have been put on ignore so far.

Now, everything I have stated is my opinion and only my opinion. When a company treats it's customers in this fashion I would say there's a fox in the chicken coop's and to use caution when dealing with them.

This report was posted on Ripoff Report on 09/24/2012 08:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/tradeking/internet/tradeking-My-account-was-open-my-account-was-closed-send-this-info-and-will-re-open-se-945747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

I might be wrong

AUTHOR: tired of being run around - (United States of America)

I emailed LIVE CHAT and was hooked up with a gentlemen named neal who is looking into it for me. He said he would email me shortly. Let's see what happens here !
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