- Report: #1099738
Report - Rebuttal - Arbitrate
Complaint Review: Trail Dodge Chrysler and Jeep
Trail Dodge Chrysler and Jeep2000 Stout Street Menomonie, Wisconsin USA
Trail Dodge Chrysler and Jeep Trail Dodge left the keys in my vehicle and it was stolen and totaled. They made promises to make everything right and then lied. They are unethical crooks! Menomonie Wisconsin
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Trail Dodge in Menominee, Wisconsin are unethical crooks! We dropped our 2012 Dodge Avenger off there on July 3, 2013 to get a few paint chips fixed. On 7/8 they called us to tell us our car was stolen and they can't find the keys! They were not sure when it was stolen, since the service department was closed and they do not inventory service vehicles. They thought the person who stole our car came into their closed service department and took our keys... Sounds kind of fishy right? Our car was recovered about 2 weeks later totaled! Come to find out Trail Dodge left the keys in our car! The person who stole our car also stole a white Chrysler Sebring the same day as our car, the cops pulled that car over 5 weeks later, and found it was registered to Trail Dodge, they called Trail Dodge. Trail Dodge then said the white Sebring was missing, but failed to report it, until the cops called them! Trail Dodge's manager Ken, and owner Scott promised us all these great deals to make up for our car being stolen, they never came through on any of their promises, instead became rude, and unwilling to work with us! They said we would not be out a dime, and get a better deal then we could find anywhere else. We bought 4 vehicles from them. The only reason this nightmare happened was because they neglected our car, by leaving the keys in it. We are still at approximately a $4,000 loss out of this whole ordeal, all because to Trail Dodge's neglect. Dealerships like this should not be in business.
This report was posted on Ripoff Report on 11/15/2013 09:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Trail-Dodge-Chrysler-and-Jeep/Menomonie-Wisconsin-54751/Trail-Dodge-Chrysler-and-Jeep-Trail-Dodge-left-the-keys-in-my-vehicle-and-it-was-stolen-a-1099738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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